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Installation Issues

Find Downloadable Content (DLC) for My Games

Finding DLC in the store

If a game offers additional downloadable content, you can find it on the store from the base game page or by searching for it.

 

Finding DLC I own in my library

DLC owned by your account can be viewed in your library. From the Library tab in the Steam Client, select a game and the DLC section will show if you own DLC and if it's been installed.

 

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Installing from Disc instead of Steam

Mac Users:

If you are using a Mac, you will not be able to install from the disc. Please double-click on the game in your Library list to begin downloading and installing the software.

Using Steam launch options to install retail games from disc

  1. Log in to Steam and click on Library.
  2. Right-click on the game, select Delete local content, and confirm.
  3. Insert the first disc into your computer.
  4. Close Steam (Steam > Exit).
  5. Press Windows Key + R to open Run
  6. In the Run window type:

    "C:\Program Files\Steam\Steam.exe" -install E:

    Replace E: with the CD/DVD drive you are installing from if is not correct.
    Replace C:\Program Files\Steam if your Steam installation is not in the default location.
  7. Press OK.  Steam will launch and ask you to sign in if you do not have your password saved.  Your installation should continue from the disc. 

 

Note:

This process is only intended for retail store bought copies of Steam games (ie. Left 4 Dead, Modern Warfare 2). It will not work for backup discs of any Steam games

 

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Is Steam required for Half-Life and other Gold Source games?

The installation from the game disc for all Valve games prior to Half-Life 2 will no longer work. These games need to be downloaded and installed through Steam.

Please follow the Activating a Product on Steam guide for instructions on how to register your game on Steam and download the game content.

Do not discard your game discs, the game's packaging or your CD Key as this information may be necessary for proof of purchase at a later date. Store your CD Key in a safe place.

 

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Unable to install Half-Life 2 Game Of The Year Edition (India Only)

There is a fix available that can be requested by contacting our distributor in India. Please use the following email address to request the fix: activ_support@wwcdrom.com

You will receive the fix as well as installation instructions to apply the patch.

 

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