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Trading and Gifting

Deleted Items

Important:

Steam Support does not restore deleted items.

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Extra Copies

Extra copies are not given in most cases.

Only titles purchased in special promotions as outlined below are eligible for giftable extra copies

 

How do I receive extra copies to share with friends?

Extra copies will only be issued as a special promotion in the following specific cases:

  1. Users who own “Half-Life 2” and go on to purchase “The Orange Box” will receive an extra copy of “Half-Life 2”.
  2. Users who own “Half-Life 2: Episode One” and then go on to purchase the “The Orange Box” will receive an extra copy of “Half-Life 2: Episode One”.
  3. Users who own "Dawn of War II"and then go on to purchase "Dawn of War II Gold Edition" will receive an extra copy of "Dawn of War II"
  4. Users who purchase the available four packs for specific Steam titles will receive three extra copies of that title to gift to friends.
  5. Extra copies may apply as a part of some limited time promotions. In that case, information on what will be included with your purchase will be listed on the storefront's transaction page.

These special promotions will allow you to send a gift pass for your extra copy to a friend who does not already own the game.

These promotion do not apply to any games other than those specifically listed.

 

Do all duplicate purchases on Steam work this way?

No. This special offer only applies to games or game packages listed above.

 

 

Giving away extra copies

When will I be able to give away my extra copies?

Your extra copies will be available to give away once the game or game package has been registered to your Steam account.

How do I know when I have extra copies available to give away?

You can always find any available extra copies on your account by clicking "Manage gifts & guest passes" under the "Games" menu in Steam. The extra copies will be listed in your Steam Inventory.

Furthermore, upon redeeming a bundle from your inventory when your account already owns one or more of the games you will receive a warning that explains which games you will receive an extra copy for before you add the bundle to your Library.

Will my extra copies expire if I don't give them out quickly enough?

While some guest passes are temporary, the extra copies you receive for the promotions listed above will not expire – you can gift your extra copies at any time as long as your Steam account remains active.

What will my friend receive when I send them my extra copy?

Your extra copy will arrive as a gift message. If your friend does not currently have a Steam account or you see an error when sending it to a Steam account, please attempt to send the gift to your friend's email address.  You can read more about how to send and re-send gifts here.

How can I tell if my friend already owns one of these games?

If you are sending a gift directly through Steam, users who already own this game will automatically be filtered out of the potential list of recipients.

If you are positive that they do not have this game, you can send it to their email. Users who already have a subscription to a gift they’ve received will not be able to activate it on their existing account.

May I Buy or Sell my extra copies?

No. This violates the Steam Subscriber Agreement and may result in all involved Steam accounts becoming permanently disabled.

 

 

Receiving Extra Copies

How do I use an extra copy given to me by a friend?

Please visit the following page for instructions on how to redeem an extra copy/gift.

I sent an extra copy to a friend, but that person never received it. What now?

Please visit the following page for instructions on how to re-send an extra copy/gift.

I sent an extra copy to a friend using their email address, but it turns out that person already owns this game. Can I give this game to someone else?

Please visit the following page for instructions on what to do in this situation.

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How to List Trades and Market Transactions for Steam Support

When contacting Steam Support about a specific trade or Market transactions, it is extremely important to provide us with complete information.

Below are instructions on how to provide us with a screenshot of trades and market transactions:

This will allow you to view all previous trades, as well as item(s) included in these trades.

Saving a Screenshot

Important: When saving a screenshot, please include the account name located on the top right corner of the page. We do not need a screenshot of any trade offers.

 

To view your Steam Inventory History, please do the following:

  1. Launch Steam
  2. Hover over your profile name at the top and select ‘Inventory’
  3. Click ‘More’ in the top right, then 'View Inventory History'

This will allow you to view all previous trades, as well as the item(s) included in these trades.

 

To view your Steam Market History, please do the following:

  1. Launch Steam
  2. Hover over ‘Community’ in the top bar of the Steam interface and select ‘Market’
  3. Click ‘My Market History’.

This will allow you to view all previous market transactions, including any items or wallet credit involved in the transaction.

 

Note: If the items that are missing were not traded to another user, please provide a complete list of the items in your ticket that you appear to be missing. Please include the last date that you know that the items were on your account.

 

Inventory History Screenshot Example

 

Market History Screenshot Example

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How to Report a Scammer, Hijacker or Phisher

If you are scammed, phished or hijacked, please use the Report feature built into Steam:

 

  • Go to the profile of the offending user
  • Click the 'More' drop-down button located at the top right of the page
  • Choose "Report Violation"

 

 

  • Select the violation, write a short statement about your interaction with this user, and hit "Submit Report"

 


 

If you have been scammed, we recommend that you review our Scam FAQ, the Recommended Trading Practices article and our Steam Trading Policy for more information.

For information on securing your Steam account, please read our Account Security Recommendations and Account Phishing FAQ.

If you have lost items due to your account being compromised, please see our Items Traded from Stolen Account article and our Steam Trading Policy for more information.

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Item and Trading Bugs

If you wish to submit a bug, please provide a detailed explanation of its behavior, including relevant screenshots and detailed steps that we can take to reproduce the bug.

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Items Not Properly Awarded

Important:

Steam Support does not modify these bans and restrictions, regardless of the circumstances under which an account became restricted.

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My Items Are Missing or Were Stolen

Items Traded Without Your Knowledge
Items were removed from your account while it was not under your control. Someone else had access to your account or computer.

Unfair Trades and Item Scams
You participated in a trade where you felt tricked or deceived. Your trade partner was posing as a reputable middleman or friend. There was money offered in exchange for your items.

A Gift Was Removed
After successfully trading for a gift through Steam, the game was removed from your account.

Items Not Properly Awarded
You qualified for an item that was not delivered to your account. You are not receiving item drops associated with normal gameplay.

Items Were Deleted
If items were deleted or removed from your account, it may be due to something unrelated, such as a VAC ban or trade ban.

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Recommended Trading Practices

Trades to Never Accept

 

Trades involving money

The Steam trading interface does not support the transfer of money in any form. This includes Wallet credits, PayPal, gift cards or any other type of currency.

 

Trades involving CD Keys

Trading for CD Keys is not supported in the Steam Trading interface. CD Keys that are offered are often for a different game, fake, used or region restricted.

 

Trading items/gifts for nothing in return

You should complete any trades in a single trade. The trading interface supports an unlimited amount of items to be included with each trade so there is no reason to perform multiple trades. If you choose to trade an item without receiving anything in return, you will receive a confirmation dialog prior to completing the trade which lets you know the item you are sending is considered a gift.

 

Trades offering Steam Wallet credit

Steam Wallet credit cannot be traded, moved, gifted or automatically added to accounts by other users. Never accept trades that offer Steam Wallet funds.

 

Do not lend or allow others to borrow items

There is nothing stopping a user who you trade an item to from keeping it. In most cases, if a user wishes to borrow an item they will not return it. Do not lend items to other users.

Things to Watch Out For

 

Ensure that you are trading with the correct user:

Scammers often try to impersonate friends and trusted traders. Make sure to review the information in the trade window to ensure you’re trading with the correct person. It is your responsibility to verify who you are trading with.

Steam provides plenty of information within the trade window, including how long you’ve been friends, Steam level, how old the account is, and what groups they are moderators of:

 

Trades involving purchasing an item in order to trade the item to another user

A scammer may attempt to convince you that they will trade you an item if you purchase and trade them something that is for sale on the Steam Market. The scammer will have an excuse as to why they cannot buy it themselves, and they will often have a reason for not being able to trade for it directly (the seller of the item will not communicate with them). After the item is purchased, the scammer will unfriend you and even ban you from communicating with them. The person selling the item is working with the scammer and they just sold a cheap item for a significant amount of money.

 

Do not trade items outside of the trade window

If another user requests that you do, they will likely scam you. Always insist to trade within the trade window in Steam. Wallet credit and money cannot be traded or added to the trade window.

 

Avoid using middlemen

Middlemen should not be needed if you are trading within the system. A middleman can scam you by impersonating another trader, working with a scammer or keeping any item that you give to them.

 

Trading Tips

Below are a couple tips to take advantage of when trading:

 

Take your time

What’s the rush? Take your time when completing a trade. Scammers often try to rush a trade to avoid you seeing the switching of items before it is completed. Double check the items in the trade window by mousing over them to ensure they are the ones you agreed to receive. Information about the item/gift will be stated here including the quality, name, description, expiration date and any effects.

 

Utilize the chat window

All changes, additions, removals and actions will be recorded in the chat window. Here you’ll be able to easily see if the user has changed items in the trade. You may also use it to communicate with the trader.

 

Steam Item Restoration Policy

Steam will not return any items or gifts that you feel have been traded unfairly. There are no exceptions to this policy. All trades are final. Please use the above recommendations to avoid getting scammed.

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Revoked Gifts

Where is my gift, and why was it removed?

When a gift is refunded due to fraud or a payment dispute, the gift is removed from Steam. The account which redeemed the gift receives a notification that the game is no longer available to play in his or her Steam library.

What happens to my account when a gift is revoked?

Your account will not be restricted; however, the gift you received will be removed. If you would like to play the game again in the future, you will need to purchase it from the Steam Store or redeem another gift copy of the title.

I traded items for my gift. Can I have these items restored?

If you performed a trade to receive this game, Steam Support will not restore any items that were exchanged for the removed gift.

I bought this game from a third party. Will I get a refund?

If you or someone you know purchased this gift subscription through a third party website, we suggest contacting the seller to request a refund. We do not support the sale of Steam gifts outside of Steam.

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Steam Gifts

What is a Steam Gift?

When you purchase a game on Steam, we offer the option to “gift” the item to anyone you choose, whether or not the recipient is a current Steam user. The recipient will receive the gift as an attractive e-mail card with a personal message from you and instructions to redeem the game.

A Steam gift purchase is a one-time transfer—after the recipient has redeemed and installed the gift, it is now a part of his or her Steam games collection. Also note that you may only gift new purchases—you may not transfer games you already own. That’d be like wrapping up and presenting the toaster you’ve used every morning for the past year.

 

How can I purchase Steam Gifts for a different Steam user?

To give a gift to a friend or family member, locate the game you would like to gift on the Steam Storefront and then click the "Add to cart" button. Upon checking out, select the "Purchase as a gift" option to purchase the items in your cart for a friend.

 

Selecting your gift recipient

You can send your gift to an e-mail address, you can select the recipient from one of your Friends in the Steam Community, or you can place the game in your Steam Inventory and send it via Steam Trading. If you are sending your gift to an e-mail address, please verify that you have typed the e-mail address in correctly. If the gift is not a surprise, we recommend verifying the address with the person you are gifting the game to in order to ensure that they receive the gift promptly.

Gift method

 

How can I deliver the gift at a later date?

If you are interested in purchasing a subscription for someone as a gift but do not want it delivered until a later date, please purchase the game as a gift and add it to your Steam Inventory to send it later. As long as you do not redeem it, you will have a gift for this subscription on your account that can be resent at anytime.

 

Including a Special Message with your gift

You may take a few moments to add a special message to the gift recipient. When they receive your gift, your special message will be displayed for them in Steam and they will also receive your gift message via e-mail.

 

Payment Methods

Steam currently accepts the following payment methods. Once your purchase is complete, please print your receipt for your records and store the hard copy in a safe place. You will also receive an e-mail receipt verifying your purchase.

Gift Example

 

What happens after I purchase a gift?

Your friend will receive an e-mail message, including your personalized gift message, notifying them that they have received a gift. If you have selected to send your gift through Steam, your friend will also receive a gift message in the Steam client. If you have added the gift to your Steam Inventory you will be able to send the gift by doing the following:

  1. Login to your Steam account from the Steam client.
  2. Once logged in, click here to open your inventory or choose "Manage Gifts and Guest Passes..." from the 'Games' drop down menu located at the top of the Steam client.
  3. Locate the gift you purchased and added to your inventory (in the case below it is Portal 2)
  4. Gift inventory
  5. Click on "Send Gift..."
  6. Choose whether or not you wish to send the gift via e-mail or directly through Steam. If sending by e-mail make sure you type the e-mail address correctly to ensure delivery.
  7. Click on 'Next'.
  8. Fill out the message box that will be delivered with your gift and click on 'Send' to send the gift.

 

How will I know whether my friend has received their gift?

To check the status of your gift purchase, install Steam and login to your account.  Within Steam, click on "Games" in the main menu, then select "Manage gifts and guest passes...", and click the "Pending Gifts" tab on the right side of the window. Once your friend has redeemed their gift in Steam, the gift will move from "Sent Gifts" to your "Gift History" and the gift will be removed from your Steam Gift Inventory.

Additionally, you will receive the following notification in your Steam Gift Inventory after the gift has been sent letting you know your gift is being tracked:

Gift Status

 

How do activate a Steam gift that I received?

If you do not already have Steam, download and install Steam here. Once you have Steam installed, you will be prompted to create an account or login to an existing Steam account. If you do not have an account, please create one.

1. You will receive an e-mail containing a link that will open Steam to redeem your gift or in the Steam client you will receive a notification at the top right corner that says you have a new gift as seen below:

New gift notification

2. Clicking on "1 new gift" will take you to the following screen where you must click either Accept Gift or Decline Gift. Once you click Accept Gift you will have the option to add the game directly to your Library or to your Steam Inventory:

Gift received

If you click on Decline Gift the gift will be returned to the original sender so they can re-send it to another user on Steam.

If you do not see your gift in your Steam Inventory please ask the gifter to resend the gift to you. Please confirm your Steam account or email address with them. They will be able to resend the gift to you from their Steam Inventory as described above.

If you receive a game that you already own then you will only be able to add the game to your Steam Inventory and send it to another user on Steam.

3. If you add the game to your Library will be listed in your Library > Games list in Steam, highlighting the game and clicking the "Install" will download the game to your computer.

If you add the game to your Steam Inventory and you wish to add it to your Library you will need to open your Steam Inventory, select the gift and click on "Add to my library..." as seen below:

Gift inventory

If the game is already in your Library you will receive a notification that it is and you will not be able to add it.

If the game is not in your Library you will receive a pop-up notification confirming your actions, and if you have any duplicate games in a package you will be notified that you will not receive extra copies as seen below:

Extra copies

If you attempt to add a game to your Library that requires additional games that you don't own you will receive an error message as well:

No base game

What if my gift has already been redeemed?

Please ask your friend to log in to their Steam account and navigate to the "Games" menu and select "Manage Gifts & Guest Passes".

From their Steam Inventory he/she should see the gift. Have your friend select it and click on "Re-send gift". Make sure he/she tries either sending it to a different e-mail address if your first one did not work or directly through Steam.

Once your friend re-sends the gift you should see a notification at the top of your Steam client and via e-mail that you have received a new gift.

 

Gifting Questions

 

Do gifts expire if they are not redeemed in a certain amount of time?

Gifts will not expire once they have been issued. Once the gift purchase has been activated, the game is permanently subscribed to the Steam account that it was redeemed on.

If you accept the gift and add it to your Steam Inventory it will be in your inventory indefinitely until you either un-pack the gift or send it to another user.

 

How can I tell someone else how to give me a gift on Steam?

To give a gift on Steam, simply create a Steam account online and then purchase your gift from the Steam store. For more information about purchasing games on Steam, please see this guide.

Do not allow someone else to use your Steam account to make a gift purchase.

 

What will my friends see if I send them a Steam gift?

If your friend does not currently have a Steam account, your invitation will be sent to his or her email address with information on installing Steam and accepting your gift. If you've chosen to send your gift directly to your friend's Steam account, your friend will receive an email and the user will receive a notification at the top of their client that they have received a new gift:

 

Can I send gifts to Steam users in other regions?

Territory restrictions are noted on the Steam Store page.

Steam Support cannot make changes to territory or language restrictions.

 

Can I gift game packs?

Yes, you can gift game packs the same way you would gift an individual game. Four packs of games cannot be gifted.

 

How can I tell if my friend already owns the game(s) I would like to gift?

If your friends are members of your Steam Friends list, you can learn whether they already own the game you'd like to give. Your Steam Friends who already own this game will automatically be filtered out of the potential list of recipients. You can also visit your friend's Steam Community profile and click the link to "View all games" to view your Friend's list of owned games on Steam before purchasing them a gift.

 

I sent a Steam gift to a friend, but that person never received it. What now?

You can resend gifts in case your friend's email gift message was lost. If you are resending to a new (or corrected) email address you should be able to resend immediately. If you are attempting to resend it to the same email address the Steam system requires that you wait 24 hours to prevent the spamming of users. When you resend a gift the previously generated email will become invalid and the “accept” link within it will no longer work. Your friend must use the latest version of the email when accepting the gift.

If the recipient does not see the email, their email provider may be blocking our email. Please try having them use an email address from another provider.

Alternatively, sending it directly to their Steam account is another option.

 

I sent a Steam gift to a friend's email address, but that person already owns this game. Can I give this gift to someone else?

Yes, provided your friend has not already redeemed your gift using a different Steam account. To give your gift to a different friend, install Steam if you haven't already done so. After logging into your account, click on the "Games" menu and select "Manage gifts and guest passes". From your Steam Inventory locate the gift that has not been redeemed and click on Re-send gift.

 

Can I give multiple gifts at the same time?

You can give as many gifts as you'd like at one time, but only to one friend per transaction.

 

Can I gift games I no longer play to my friends?

You cannot gift games that were previously purchased on your Steam account to friends.

 

Why was my gift revoked?

Please see this guide.

 

May I sell gift subscriptions?

Steam Gift Purchases cannot be sold. Attempting to sell a gift subscription is a violation of the Steam Subscriber Agreement and may result in your account being permanently disabled. You can trade gifts using our new Steam Trading system and can read more about that here.

 

How do I share the Four Pack for [L4D, L4D2, Borderlands] with three friends?

To do this, simply purchase the Four Pack on Steam, and then refer to this guide to share your Extra Copies using the Steam client.

 

How do I view my gift history?

You can view your gift history by going to your Steam Inventory > Click on Pending Gifts > View Gift History:

Gift history

Why do I have to wait 30 days to trade my gift?

Steam restricts all gifts from being used in a Steam trade for 30 days after their original purchase date. However, you can still use the ‘Send A Gift’ feature to send this game to a friend at any time.

Can I refund my gift?

A refund may be issued for any gift that was purchased within fourteen days and has been played less than two hours by the gift recipient. More information on how to refund gifts can be found here.

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Steam Item Restoration Policy

Steam Support does not restore items that have left accounts for any reason, including trades, market transactions, deletions, or gifting.

It is your responsibility to secure your Steam account. To quickly make trades or sales on the Market, your account must be protected by a Steam Guard Mobile Authenticator. This ensures that only you are able to remove items from your account. If you can’t enable an Authenticator, Steam will hold the trade or Market sell listing for a period of 15 days so that you’ll have enough time to discover and cancel pending transactions if your account was compromised.

Please carefully check the value of the items you want to trade. All trades are confirmed twice in the trade window and a third time via email or the Mobile Authenticator. Never agree to a trade that needs to be made outside of the Steam trade window.

Steam Support will no longer restore lost items. Items often exchange hands multiple times before a restoration request and this means they cannot be restored without duplicating them or removing them from another innocent user’s inventory. Duplicating items has a negative impact on everyone who trades or uses the Market by lowering the value of items.

You can read a more detailed explanation of account security related to trading and the update that expanded account security to the Community Market.

 


For more information on Steam Trades and the Community Market, please use the following resources:

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Steam Trade Offers

What is a trade offer?

A trade offer is a prepackaged trade that you can send to a friend. You select the items to trade from your inventory and the items you’d like to receive from your friend's inventory, and send the trade offer. Your friend can then choose to accept, decline, or make a counter offer. Unlike regular Steam Trading, you don't need to both be online at the same time. Plus, trade offers can be sent and received using a web browser.

How do I send a trade offer?

You can create and send a trade offer from two places: the Trade Offers page within your Inventory or from a friend’s profile.

To send an offer from your Trade Offers page:

  1. Open Steam (either the client or via the web)
  2. Hover over your persona name at the top
  3. Click on Inventory
  4. Click on Trade Offers
  5. Click on New Trade Offer
  6. Select the friend you'd like to make a trade offer to
  7. Click and drag the items you wish to trade from both inventories into the trade boxes
  8. Check the box to confirm the trade contents
  9. Click on Make Offer.

 

To send an offer from a friend's profile:

  1. Open Steam (either the client or via the web)
  2. Hover over your persona name at the top
  3. Click on Friends
  4. Click on the friend you'd like to send a trade offer to
  5. Click on More
  6. Click on Offer a Trade
  7. Click and drag the items you wish to trade from both inventories into the trade boxes
  8. Check the box to confirm the trade contents
  9. Click on Make Offer.

You'll then need to confirm the trade offer. If you're using a Mobile Authenticator through the Steam Mobile App on your smartphone to protect your account, you can confirm via the app. Otherwise you'll receive a confirmation request via email.

Once you confirm the trade, the offer will be sent.

How can I opt-out of confirmations?

To ensure that you are in controls of items moving out of your account, trade offers must be confirmed. There is no longer a way to opt out.

To whom can I send a trade offer?

You can send trade offers to any of your friends with an Inventory that you can view or anyone who has given you their Unique Trade URL. You can find your own Unique Trade URL on the bottom of your Who can send me Trade Offers? settings page.

What can I put in a trade offer?

Any tradable items in your inventory.

Note that you cannot include Steam Wallet funds in a trade or trade offer. If someone sends you a trade offer claiming to include Steam Wallet funds it may be a scam. You can report scammers using the "Report Violation" link on their profile.

How do I view my trade offer?

When you receive a trade offer, your mailbox in the top right corner of the Steam interface will turn green. To see the offer, click on the mailbox and select “pending trade offer”. You can also view pending offers and your offer history from the Trade Offers page in your Inventory.

Are items in a trade offer temporarily removed from my inventory like the market?

No. Items in a trade offer remain in your inventory until an offer is accepted or cancelled.

Can I send more than one offer with the same items?

Yes. You can send more than one offer containing the same items. When an offer is accepted any other pending offers with the same items will change from pending to inactive and be moved into your Offer History.

What happens to an offer when an item is no longer available?

If a trade offer contains an item that is traded away or sold on the market, the trade becomes inactive and can no longer be accepted. It will automatically be moved into your Offer History.

How do I change or counter an offer?

  1. From your Inventory, select Trade Offers
  2. Select Incoming Offers
  3. Select Respond to Offer
  4. Select Change Offer
  5. Add or remove items from either or both Inventories
  6. Select Confirm trade contents
  7. Select Send Counter Offer.

The counter offer will be sent back as a new trade offer.

How do I cancel an offer I've sent?

  1. From your Inventory, select Trade Offers
  2. Select either Incoming Offers or Sent Offers and identify the trade you want to cancel
  3. Select Cancel Trade Offer at the bottom, right-hand corner of the trade offer window.

You can cancel a pending offer you've sent from the Sent Offers area of the Trade Offers page.

What if I’m unhappy about a trade I made?

All trades are final; use the confirmation step to review and make sure you're satisfied with the offer.

How long is an offer good for?

Trade offers automatically expire after two weeks. You can find the offer expiration date at the bottom of a pending offer.

Where can I see my trade history?

You can view your trade history from the Trade Offers page or from the “More” drop down in your Inventory.

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Steam Trading

How do I trade?

In order to initiate a trade you need:

  • to be logged into the Steam Community
  • to be connected to your Steam Friends list
  • to have friends on your Steam Friends list

Note: Using a Limited User account might prevent you from accessing some Community Market features. Please see the Limited User FAQ for more information about Limited User accounts.

To create a trade, please do the following:

Alternatively, if you are chatting with your friend, you can start a trade from the chat window by clicking on the large arrow and selecting Invite to Trade:

 

  1. Open your Friends list, located in the lower right hand corner of the Steam client
  2. Click on the small arrow next to the friend you wish to invite to Trade and click on Invite to Trade
  3. Once accepted the trade window will appear where you can view your items, games, and coupons available to trade
  4. Select the appropriate inventory you wish to view from the dropdown menu on the left
  5. Click and drag the item, game, or coupon you wish to trade from your inventory to your trade window. If you wish to remove an item, game, or coupon simply drag it back to your inventory from the trade window
  6. Click on Ready to Trade and wait for the other party to click on Ready to Trade
  7. Verify the contents of the trade are correct by hovering your mouse over each item and reading the item details
  8. Click on Make Trade - Once you click this button the trade cannot be undone
  9. The trade will finish processing and you will receive a confirmation window with the items, games, or coupons you received in the trade.

What can I trade?

Steam items, in-game items and games (referred to as Steam Gifts) are tradable. To be sure if an item is tradable, please go to your Inventory and select the item and read the item details. The “Tags” section will indicate if it is tradable or not.

 

Who can I trade with?

You can initiate a trade with anyone in a Group Chat or on your Friends List.

 

How do I see my inventory on the Steam Community?

After logging in to your account, hover over your profile name in the top-middle of the Steam screen and select Inventory from the drop-down menu. You can also find a link in the right-hand menu of your profile page.

 

Who can see my items?

You can control who sees your items with Inventory privacy settings. The options are public, friends only, friends of friends, or private. You can adjust these settings through your Inventory or your general Profile settings.

 

What do you mean by trading Steam Gifts? Can I trade Steam Games?

Any game you’ve purchased from the store as a gift, or received as an Extra Copy, can be traded to other users 30 days after their original purchase. They can be used to trade for other Gifts, or for items in games supporting Steam Trading. If you would like to purchase a gift and save it in your Inventory or use it in a Steam trade at a later time, please choose 'Store the gift in my inventory to send later' when checking out.

 

What restrictions are there on trading Steam Gifts?

Steam restricts all gifts from being used in a Steam trade for 30 days after their original purchase date. However, you can still use the ‘Send A Gift’ feature to send this game to a friend at any time. Some gifts are also restricted to the territory that they are purchased in. This is noted on the gift itself when viewing it.

 

Does Steam Trading mean I can sell my used games?

No. Only games that have been bought as a gift, and thus have never been played, can be traded. Once the Steam Gift is opened and added to your game library, you won’t be able to trade it again.

 

How do I add a game to my library after receiving it in a trade?

Go to the game in your Steam Inventory and click “Unpack gift…” to add it to your library.

 

How do I purchase a game and place it in my inventory?

Purchase the game you want as a gift. Select the option "Store the gift in my inventory to send later". Once the purchase is complete, you can view the game in your Inventory. Click on the Community tab and then click on 'View Inventory' under the right hand column titled 'Actions'. Select the Steam tab to open the games/gifts that are currently in your Steam inventory.

 

What if a game I received in a trade is fraudulently purchased?

Please view the Revoked Gifts article for more information.

 

Why do I have to wait 30 days to trade my gift?

Steam restricts all gifts from being used in a Steam trade for 30 days after their original purchase date. However, you can still use the ‘Send A Gift’ feature to send this game to a friend at any time.

 

I think I just lost items in a trade! What do I do?

Steam Support will not return any items or gifts that you feel have been traded unfairly. There are no exceptions to this policy.

To ensure that a scammer is appropriately handled, and to prevent them from benefitting from this scam or others in the future, make sure that you report them through the Steam Community:

How to Report a Scammer, Hijacker or Phisher

Reporting a scammer through the Steam Community will always be better than submitting a Steam Support ticket containing your report. A community report includes the best information about the interaction between the accounts, and is quicker to review and act on.

 

To learn more about scams and trading, please see the Scam FAQ and the Recommended Trading Practices article.

 

What's the difference between a scam and a hijack?

A scam is when a user deceives another user into willingly (at the time) completing a trade, market transaction, or sending a gift. After the trade is completed, the person who was scammed either doesn’t receive what was promised, or the items involved are not what was agreed upon.

A hijacking is when an account or a computer is taken over by someone else without the account owner’s permission. This is often done with malware or a virus. In some cases the hijacker will convince a user to hand over their login information by providing a fake Steam or a third-party trading site. Hijackers most commonly steal accounts to gain items or games, and sometimes commit fraud. Hijackers often use stolen accounts to commit more hijackings. In these cases, we lock the account until the rightful owner contacts us about the hijacking.

For more information on hijacked accounts, please see the Reclaiming a Stolen Steam Account article and the Steam Item Restoration Policy.

For more information on scams, please read the Scam FAQ, Recommended Trading Practices article and the Steam Item Restoration Policy.

 

What happens to scammers?

If evidence exists that the Steam user is a scammer, Steam Support will ban the account from using the Steam Community, including Trading and using the Steam Market. The length of the ban is dependent on the severity and quantity of the scams. In some cases, scammers will be banned permanently. If a scammer has multiple accounts, all of their accounts may be subject to the ban as well.

In some cases, scammers will hijack an account and use it to commit scams, fraud or more hijackings. In these cases, we lock the account until the rightful owner contacts us about the hijacking.

 

What are the best ways to avoid getting scammed?

  • Ignore pressure and do not rush the trade. A common tactic by scammers is to force you to trade quickly so they can change items/gifts in the trade without you noticing.
  • Ignore the pressure to trust the other user. If you are trading with a user who insists that you trust them, they are probably attempting to scam you. Please note that +Rep comments can be generated easily by malicious groups.
  • Mouse over every item to ensure that the item/gift's properties are correct. Information about the item/gift will be stated here including the quality, name, description and any effects.
  • Pay attention to the trade log while making the trade. All changes, additions, removals and actions will be recorded in this box. You may also use it to communicate with the trader.
  • Do not trade items outside of the trade window. If another user requests that you do, they will likely scam you. Always insist to trade within the trade window in Steam. Wallet credit and money cannot be traded or added to the trade window.
  • Ensure that you are trading with the correct user. Scammers may try to impersonate your friends and other trusted traders. It is your responsibility to know who you are trading with.

 

What trades should I avoid?

  • Do not trade for anything that cannot be added into the trade window within Steam. The most common examples of these scenarios are the following:
  • Trading items/gifts for money outside of the Steam Community market. You cannot add Wallet credit, PayPal, gift cards or any form of money into the trade window.
  • Trading items/gifts for CD Keys. You cannot add a CD Key into the trade window. CD Keys that are offered can be for a different game, fake, used or region restricted.
  • Trading items/gifts for nothing in return in the first trade and expecting to get an item or gift in a later trade. There is no reason to not trade everything in one trade. You may add unlimited items/gifts to a single trade. A common example of this is using a middleman to facilitate a one sided trade.

 

What do I do if I was scammed?

If you are scammed, please use the Report feature built into Steam:

  • Go to the profile of the offending user
  • Click the 'More' drop-down located at the top right of the page
  • Choose "Report Violation"
  • Select the violation (example, "Attempted Trade Scam") and hit "Submit Report".

 

Why will Steam not return items that were scammed?

Our community assigns an item a value that is at least partially determined by that item's scarcity. If more copies of the item are added to the economy through inventory rollbacks, the value of every other instance of that item would be reduced.

We sympathize with people who fall victim to scams, but we provide enough information on our website and within our trading system to help users make good trading decisions. All trade scams can be avoided.

 

What is a trade ban?

A trade ban prevents a Steam account from using the Steam Community, including trading and using the Steam Market. A trade ban can only be applied by a Steam employee. Trade bans are mainly associated with accounts that commit scams.

 

What is trade probation?

Upon receiving a trade ban the offending account gets placed into probation as well. Probationary status allows other users to determine if a user has committed scams in the past so they can make better decisions about whether or not they want to trade with previous scammers. Probationary status does not prevent users from trading.

 

Why won’t Steam Support provide information on why they trade ban or locked an account?

By limiting the provided data, Steam Support prevents malicious users from learning how to avoid getting caught in the future. Steam Support relies on several data points to arrive at a decision to ban or lock an account. Users intent on committing malicious activity, most often done to other users, are constantly trying to gain this data to use in future scams, fraud and hijackings.

 

I can't trade! Why not?

There are different reasons why you may be unable to trade or use the Market. Please see the following Trading and Market Restrictions article for more information.

 

I have ideas for other things in Steam that can be traded. How do I give that feedback?

You can post feedback or suggestions in our Suggestions/Ideas forum as it is regularly read by our developers.

 

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Steam Trading Cards

This page contains an overview of Steam Trading Cards. For more specific information, read the Steam Trading Cards FAQ here: http://steamcommunity.com/tradingcards/faq/

What are Steam Trading Cards?

Steam Trading Cards are virtual cards, earned by buying and playing games on Steam, that can be crafted into badges that grant rewards. Collect a set of cards to earn items that help you customize your profile and show off your gameplay.

 

How can I get trading cards?

You can get trading cards simply by playing one of the participating games. As you play, you'll occasionally receive trading card drops which will be placed in your Steam Inventory.

 

Is there a limit to how many trading cards can drop?

Most games will drop a number of cards equal to about half the number of cards in that game's set of cards. For example, Half-Life 2 has 8 cards in its set, you can receive 4 card drops by playing it. You'll need to collect the other half of the set from other community members. You can check how many drops you have remaining on your Badges page.

 

Do free to play games drop trading cards?

Free to play games drop game cards based on your in-game purchasing. For every $9 USD spent (approximate) since the launch of the game's trading cards, you will earn one card drop. This card will drop at some point as you play.

 

Why is my free to play game purchase not granting drops?

DLC from the Steam Store will not grant additional trading card drops for a free to play game. The only purchases that qualify are those completed through the in-game store.

 

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Trade and Market Confirmations

What are trade and Market confirmations?

Trade confirmations are the final step in the trade process where you verify trades before they are completed. Market confirmations are the same as trade confirmations, the final step in the process of listing an item on the Market that ensures your items cannot be listed or sold without your approval. If you're using a Mobile Authenticator through the Steam Mobile App on your smartphone, you'll receive confirmations via the app, otherwise you'll receive them by email.

 

How do confirmations work?

When you send a trade offer, accept a trade, or create a Market listing you'll need to confirm that action through email or the mobile app before it will be sent or posted. If you don't confirm it, the trade will not be made (or the Market listing will not be posted.)

 

Why are confirmations necessary?

Confirmations give you better control over items moving in and out of your account. You have the opportunity to review the items in a trade or make sure you've entered the right price for a Market listing before it is final. If your account or computer becomes compromised, confirmations make it very difficult for an attacker to steal your items.

 

How do I opt out?

To ensure that you are in control of items moving out of your account, trades and Market listings must be confirmed. There is no longer a way to opt out.

 

What do I do if I receive a confirmation request for a trade or listing I didn't create?

Open the confirmation request and cancel the trade or listing. It's possible that your account or computer has been compromised. Use https://help.steampowered.com to change your Steam account password and consider changing your email account password as well. If you're unable to log in to Steam with your account credentials you should contact Steam Support to regain access.

 

How do I get confirmation requests via phone?

You can get confirmation requests through the Steam Mobile App on your smartphone if you're using it to protect your account. Set up the app to act as a Mobile Authenticator and you'll automatically receive confirmations in the app.

Here's where you can download and learn more about the Steam Mobile App.

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Trade Scam FAQ

What is a trade scam?

A scam is when a Steam user convinces another user to make a deal (trade, gift or market transaction) under false pretenses. Scams usually involve deception in order to convince a user that they are getting a good or fair deal when in fact they are not.

For more information on scams please read below, view the Recommended Trading Practices article and the Steam Item Restoration Policy.

What are the best ways to avoid getting scammed?

  • Ignore pressure and do not rush the trade. A common tactic by scammers is to force you to trade quickly so they can change items/gifts in the trade without you noticing.
  • Ignore pressure to trust the other user. If you are trading with a user who insists that you trust them, they are probably attempting to scam you. Please note that +Rep comments can be generated easily by malicious groups.
  • Mouse over every item to ensure that the item/gift properties are correct. Information about the item/gift will be stated here including the quality, name, description and any effects.
  • Pay attention to the trade log while making the trade. All changes, additions, removals and actions will be recorded in this box. You may also use it to communicate with the trader.
  • Do not trade items outside of the trade window. If another user requests that you do, they will likely scam you. Always insist to trade within the trade window in Steam. Wallet credit and money cannot be traded or added to the trade window.
  • Ensure that you are trading with the correct user. Scammers may try to impersonate your friends and other trusted traders. It is your responsibility to know who you are trading with.
Tip: Consider using the Nickname feature to ensure you are trading with the correct user.

 

What trades should I avoid?

Do not trade for anything that cannot be added into the trade window within Steam. The most common examples of these scenarios are the following:

  • Trading items/gifts for money outside of the Steam Community market. You cannot add Wallet credit, PayPal, gift cards or any form of money into the trade window.
  • Trading items/gifts for CD Keys. You cannot add a CD Key into the trade window. CD Keys that are offered can be for a different game, fake, used or region restricted.
  • Trading items/gifts for nothing in return in the first trade and expecting to get an item or gift in a later trade. There is no reason to not trade everything in one trade. You may add unlimited items/gifts to a single trade. A common example of this is using a middleman to facilitate a one sided trade.

For more information on trading please read the Steam Trading FAQ, Recommended Trading Practices, and the Steam Item Restoration Policy articles.

 

What specific scams should I be aware of?

 

Item Switching

Item Switch or “Quick Switch”

A user tells you they will trade you a specific item, and the item they put in the trade box looks like the item, but isn’t as valuable as the original offer.

Tip: Double check the contents of all trades before accepting.

 

CS:GO Quality Switch

A user offers you a specific quality CS:GO item, but the item in the trade box is of a lower quality. Often the item switch is made in a counter-offer.

Tip: Double check the contents of all trades before accepting and pay special attention to the item quality.

 

Hidden Item

A user offers a trade that includes a lot of your low value items (cards, crates, etc.), but also includes a high value item hidden somewhere in the middle.

Tip: Double check the contents of all trades before accepting.

 

Begging/Spamming

A user spams trade offers requesting high value items for nothing or little in return in hopes that you mis-click and accept the offer.

Tip: Decline all offers that don't appear to be a fair trade, even if the items requested are of low value.

 

Please click here to learn how to report a scammer.

 

"You Trade First”/ Untradable Items

Untradeable Game or Items (“trade me first”, “send as gift”)

A user attempts to convince you that in order to get an item from them, you must complete a portion of the trade outside of the Steam trade window.

Tip: Only participate in trades that can be completed entirely in a single trading window.

 

Forward Confirmation Email

A user convinces you to forward your confirmation email to their email address. They then confirm the trade using the link in the message.

Tip: Do not forward trade confirmation email or links and never provide additional information to another user – there’s no need.

 

Money For Items

A user offers to send you money in the form of PayPal, PaySafeCard, Steam Wallet codes, etc. The scammer usually sends you a fake payment code after the trade is completed.

Tip: Only participate in trades that can be completed entirely in a single trading window.

 

CD Key For Items

A user offers to send you a game’s CD Key in exchange for your items. The scammer usually sends you a fake CD Key after the trade is completed.

Tip: Only participate in trades that can be completed entirely in a single trading window.

 

Item Duplication

A user offers to duplicate your items, but first you have to trade away your items. After receiving your items, the user blocks your messages and keeps your items.

Tip: Avoid trading your items to people making false promises (items cannot be duplicated by Steam users and attempting to duplicate an item could get your Steam account banned).

 

Gambling Bot Trade Offer

A fake gambling bot tells you that you have won an item jackpot, but in order to receive the items, you must first accept their trade offer. After receiving your items, the user blocks your messages and keeps your items.

Tip: Never trade an item away when prompted by another user or bot if you cannot verify their claim.

 

Please click here to learn how to report a scammer.

 

Middleman (Spoofing)/Verification Scams

Important: If you are performing a trade that sits within Steam’s Trading Guidelines there is no need for a middleman. Any time you choose to trust any other user with one of your items, you are allowing them the opportunity to scam you.

 

Trade your item to your friend for verification

A user wants you to trade an item to a known friend for verification. The user will give a made-up excuse to convince you to do this, such as needing to make sure the item is not a duplicate or to ensure the item is not bugged. The user will then spoof (impersonate) your account and requests that your friend return the item.

Tip: Never trade an item to another user at someone’s request, especially if you are negotiating a trade.

 

Fake middleman/Middleman impersonators

A user request to use a middleman to make a trade and a fake middleman (impersonating a known middleman) takes the items.

Tip: Avoid using a middleman and only participate in trades that can be completed entirely in a single trading window (this negates needing a middleman).

 

Verify Item (Fake Middleman)

A user requests to use a middleman to verify the quality of an item or to ensure the item is not a duplicate. After you trade the item to the middleman, the item is not returned.

Tip: Avoid using a middleman and never trade an item away when prompted by another user or bot.

 

Valve/Steam/Trading Bot Spoofing (verify item)

A user impersonating a trading website bot or Valve/ Steam representative requests that you trade your items to so that they can verify that the items are not duplicates. The message from this user usually includes a threat to ban your account if you do not comply.

Tip: A Valve/Steam employee would never request an item in a trade, and trading bots, groups, and websites have no authority or input in the Steam economy. Never trade an item away when prompted by another user or bot.

 

Please click here to learn how to report a scammer.

 

Market Scams

Fund transfer via market

A user offers to send you Steam Wallet funds by buying one of your low value items at a high price in the market. Most of these offers are done using fraudulent funds.

Tip: Only participate in trades that can be completed entirely in a single trading window. Avoid all offers of Steam Wallet funds through the Steam market or you may inadvertently become involved in payment fraud.

 

Scarce Item

A user will offer you a trade but only if you trade away a “scarce” item that you will need to purchase on the market. The user will usually give you a reason as to why they cannot do it themselves (i.e. the seller will not trade it or chat with them). The item was listed by the scammer using an alternate account at well above its real value.

Tip: Only participate in trades that can be completed entirely in a single trading window, and never complete a market purchase at the request of another user.

 

(Falsely) High Valued Item

A user tells you that an item from a game that you probably don’t play or know anything about is worth a lot of money and offers it to you in exchange for some of your items. The user provides a link to the Steam Community Market that shows a similar item worth a good amount of money. However, the item that the user is offering you is worth very little.

Tip: Avoid trading for items associated with games that you do not play and be cautious when another user makes a claim about the value of an unfamiliar item.

 

Please click here to learn how to report a scammer.

 

Malware

Important: Although malware is technically a tool used to hijack Steam accounts, we have included the malicious ways hijackers will attempt to install malware on to your computer. Like scammers, hijackers will attempt to deceive you in order to get you to comply with their requests.

 

Payment Receipt (Malware)

A user includes a fake payment receipt that installs malware on to your computer after opening it.

Tip: Never follow unknown links or install software at the request of another user, and only participate in trades that can be completed entirely in a single trading window.

 

Voice Comm Software / Join Our Tournament Team (Malware)

A user convinces you to install malware hidden in a voice communication, anti-cheat, or other type of software by claiming that they need you to install it so that you can play in a tournament.

Tip: Never follow unknown links or install software at the request of another user.

 

Desktop Control Software (TeamViewer, Go2Meeting, or other similar software) (Malware)

A user convinces you to install normally legitimate desktop sharing software or purpose built malware and uses it to take full control of your computer.

Tip: Never follow unknown links or install software at the request of another user.

 

Steam Guard (Malware)

A user requests that you verify an item or your account by installing a Steam Guard update and takes full control of your computer.

Tip: Never follow unknown links or install software at the request of another user..

 

Fake Steam Website (Malware)

A user wants to trade with you or wants you to be on their competitive team and sends you a link to a website that looks just like Steam. After you log in (providing the hijacker with your login name and password), you are either prompted to install malware disguised as a Steam update or malware is automatically installed onto your computer.

Tip: Never follow unknown links or install software at the request of another user.

 

Please click here to learn how to report a scammer.

 

What’s the difference between a scam and a hijack?

A scam is when a user deceives another user into willingly (at the time) completing a trade, market transaction, or sending a gift. After the trade is completed, the person who was scammed either doesn’t receive what was promised, or the items involved are not what was agreed upon.

A hijacking is when an account or a computer is taken over by someone else without the account owner’s permission. This is often done with malware or a virus. In some cases the hijacker will convince a user to hand over their login information by providing a fake Steam or a third-party trading site. Hijackers most commonly steal accounts to gain items or games, and sometimes commit fraud. Hijackers often use stolen accounts to commit more hijackings. In these cases, we lock the account until the rightful owner contacts us about the hijacking.

For more information on hijacked accounts, please see the Reclaiming a Stolen Steam Account article and the Steam Item Restoration Policy.

What do I do if I was scammed?

If you were scammed, please use the Report feature built into Steam:

  • Go to the profile of the offending user
  • Click the 'More' drop-down located at the top right of the page
  • Choose "Report Violation"
  • Select the violation (example, "Attempted Trade Scam") and hit "Submit Report"

 

What happens to scammers?

If evidence exists that the Steam user is a scammer, Steam Support will ban the account from using the Steam Community, including Trading and using the Steam Market. The length of the ban is dependent on the severity and quantity of the scams. In some cases, scammers will be banned permanently. If a scammer has multiple accounts, all of their accounts may be subject to the ban as well.

In some cases, scammers will hijack an account and use it to commit scams, fraud or more hijackings. In these cases, we lock the account until the rightful owner contacts us about the hijacking.

Why will Steam not return items that were scammed?

Our community assigns an item a value that is at least partially determined by that item's scarcity. If more copies of the item are added to the economy through inventory rollbacks, the value of every other instance of that item would be reduced.

We sympathize with people who fall victim to scams, but we provide enough information on our website and within our trading system to help users make good trading decisions. All trade scams can be avoided.

What is a trade ban?

A trade ban prevents a Steam account from using the Steam Community, including trading and using the Steam Market. A trade ban can only be applied by a Steam employee. Trade bans are mainly associated with accounts that commit scams.

What is trade probation?

Upon receiving a trade ban the offending account gets placed into probation as well. Probationary status allows other users to determine if a user has committed scams in the past so they can make better decisions about whether or not they want to trade with previous scammers. Probationary status does not prevent users from trading.

Why won’t Steam Support provide information on why an account was trade banned or locked?

By limiting the provided data, Steam Support prevents malicious users from learning how to avoid getting caught in the future. Steam Support relies on several data points to arrive at a decision to ban or lock an account. Users intent on committing malicious activity, most often done to other users, are constantly trying to gain this data to use in future scams, fraud and hijackings.

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Trading and Market Restrictions

Important:

Steam Support cannot modify trading or Community Market restrictions, regardless of the circumstances under which your account became restricted. 

Types of Restrictions

 

Recently Cancelled All Outstanding Trades

If you choose to cancel any of your outstanding trades, you will be restricted from trading for 7 days.

 

Limited User Accounts

Limited users are prevented from accessing several features on Steam. We've chosen to limit access to certain features as a means of protecting our users from those who abuse Steam for purposes such as spamming and phishing.

Please see the Limited User Accounts article to learn more.

 

Newly Authorized Device

If you are logging onto Steam from a device that has not been Steam Guarded for 7 days you will not be able to trade or use the Community Market from this device for 7 days. Any other devices that have already been authorized for 7 days will still be able to trade and use the Community Market.

Actions such as clearing your web browser cookies, using a new web browser, reinstalling Steam, and reformatting your computer will trigger this restriction.

If you have had a Steam Guard Mobile Authenticator on your account for at least 7 days, there will be no trading or Market restrictions for using new devices/computers.

 

Steam Guard Not Enabled

We require Steam Guard to be enabled for 15 days to help protect your items and Steam Wallet funds from being misused by someone who may have illicitly obtained your password. If you have not had Steam Guard enabled for 15 days, you will be unable to trade or use the Community Market. Accounts that currently have Steam Guard disabled will be unable to trade and use the Community Market.

 

Steam Guard Only Recently Enabled

If you have recently enabled Steam Guard on your account, you will be unable to use the Community Market for 15 days since Steam Guard was enabled. Deauthorizing Steam Guard or disabling then enabling Steam Guard will also trigger this restriction.

 

Recent Password Reset

If you reset your password, you will be restricted from trading and the Community Market for 7 days. If your account has not had any activity for more than two months, these restrictions will apply for 30 days. We do this to help protect users who lose access to their email account. Note that this does not affect password changes, only password resets.

 

Newly Added Payment Method

Only items and games that are purchased with trusted payment methods can be traded immediately; otherwise there is a 5 day cool down before they can be traded. The Community Market will also be unavailable during the cooldown. Any payment method that has been verified using the card ownership verification tool is considered trusted. Click here to verify your credit card and gain access to the Community Market sooner. Verification amounts are sent to your bank in the currency that appears in the Steam store. If your bank converts the charges into your local currency, please contact them for the pre-converted amounts.

 

Purchase Limitations

Your account must have a successful purchase older than 30 days, but not older than a year in order to access the Community Market. The purchase of wallet funds, games, DLCs and software meet this requirement. Retail CD key activations and gift purchases do not satisfy this requirement.

 

Current Trade or Community Ban

You also may be unable to trade or use the market if your account has been banned from trading by Steam Support. Depending on the severity of the violation, you may receive a temporary or permanent trade ban.

 

VAC Ban

If a VAC Ban, cooldown or overwatch ban has been registered on your account, you will no longer have access to the CS:GO store, or be able to make trades for CS:GO items, and you will no longer receive item drops.

Steam Support cannot remove a VAC ban.

See the VAC FAQ and the I've Been Banned article to learn more about VAC Bans.

 

Invalid Cookie

In some cases, the Steam Community Market is unable to read your browser's cookie. In most cases, logging out of your Steam account and logging back in will resolve this. If this doesn't fix the issue then you may be running a program or browser add-on that is interfering with Steam's cookie (click here to learn more about this issue). In rare cases you may have to try another browser or delete the Steam cookie from your browser; however, this will likely result in a new device restriction (see the Newly Authorized Device section above).

 

Recent Self Refund

If you have issued a refund on your Steam account to your Wallet, you will be restricted from using the Community Market for 7 days while the funds are verified.

 

Email Change

Changing your account email address will prevent trading for 5 days.

 

Game Specific Cooldowns

  • Items purchased in-game or on the Community Market will not be tradable or marketable until after the date indicated.
  • Timed drops from Dota 2 are not tradable or marketable.

 

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