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Your store region is set based on the location of your first Steam purchase. Your region can be found under Account Details seen below. While traveling, the Steam store will show your region's prices and you will be able to make purchases as you would from home.

Store Region Setting


What if I move and want to change my store country to the new location?

Go to your Account Details page where your store country is listed on the right-hand side under Store and Purchase History. Select Update store country. Once you have selected your new country of residence, your store region and Steam Wallet will automatically update to the new region/currency using daily exchange rates. Future purchases must be made with a payment method that matches the new Steam country.

Example scenario: moving from Germany to the United States

Let’s say you’ve recently moved from Germany to the United States. You will then see the United States listed as an option in the Store Region link, in addition to Germany. Selecting it will change your store to display products and pricing available in the United States. To verify your new country of residence, you must complete your next purchase with a payment method tied to an address within the United States.


What if I want to purchase in a currency or region other than what is shown?

Your store country must be set to the country where you currently reside and you must have a local payment method you can use to make purchases.

All available payment methods in your current region are listed during the checkout process.

If you are unable to make purchases in your current region, look for Steam-compatible CD Keys and/or Steam Wallet Codes available for purchase at your local gaming retail stores.


What do I do if I am a new user that is currently traveling?

If you are a new Steam user it is not possible to temporarily change your store region to make purchases while traveling. You will need to return to your country of residence before you can set your store country.

We suggest setting up your account and your store region before traveling. Doing so allows you to see the store in your country's prices and to be able to make purchases as you would normally at home.

Example scenario: a permanent resident to the US creates an account in Spain

If your permanent residence is in the United States and you created a Steam account while traveling in Spain, you will not be able to set United States as your store country until you have returned home. To complete purchases while traveling in Spain, you will need to use a Spanish payment method or Steam Wallet Code.


What if I spend time in more than one country?

You can update the store country each time you change locations as long as you use a payment method that matches your Steam country setting. Keep in mind that changing the store/Wallet country will be permanent and cannot be changed again until you move back to the other country.

If you frequently move between countries, we suggest choosing the country that is your primary residence.


What if I use an APO address?

If you are serving abroad you can update your store country to the United States by using an APO address. Go to your Account Details page and select Update Store Country. You must confirm that you are U.S. military by placing a check mark in the box and entering a valid APO address. Once you apply the change you will be able to make purchases using a payment method from the U.S.


Temporary Cooldowns:

If the store country has been changed in the last two weeks or a purchase was made in the previous country within the last 48 hours, you will receive a temporary cooldown on your account. The cooldown will prevent you from changing the store country for a period of time.

Note: Steam Support will be unable to assist you with changing your store region.

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