Depending on where you live, you can find physical Steam Wallet cards that contain codes which can be redeemed into your Steam account at many electronics retailers, convenience stores, game stores and grocery stores. You can also purchase Steam Wallet codes printed directly on a receipt or delivered via SMS/text message or email through various kiosks, cybercafes and eCommerce websites. Codes are also available directly from PayPal.
Please visit our Where to buy Steam Wallet Codes article to find the best local purchasing option nearest you.
Steam Wallet codes work just like gift cards which can be redeemed on your account for Steam Wallet credit and used for the purchase of games, software and any other item you can purchase on Steam. You can find Steam Wallet Codes at many retail stores across the World in a variety of denominations and different currencies.
Funds added to the Steam wallet will be used towards the next purchase(s) to the Steam account. Once depleted, another form of payment can be used.
In most cases, the new funds will automatically be displayed in your account. If the issue persists for more than two hours after completing your transaction, please do the following:
When in the “Review + Purchase” step during checkout click “My Steam Wallet” as a payment method. The cost of the item you purchase and the associated tax will be deducted from your wallet funds.
If you have never had a Steam Wallet balance on your Steam account, the funds will be added in the currency of the Steam store. If you have an existing Steam Wallet (regardless of the current balance), the funds will be added in your Steam Wallet's current currency.
Steam Wallet codes typically do not have any country restrictions and can be redeemed worldwide (Note, some cards issued in Asia may only be redeemable in this region).
Yes, however you will be prompted to convert the value of the Steam Wallet code to the currency of your Steam Wallet as shown below. The daily currency conversion rate will be applied.
If a Steam Wallet code has been damaged or is otherwise unreadable, please contact Steam Support with a photo of the code attached to the ticket.
No, wallet funds cannot be moved or withdrawn to a bank account. Once a Steam Wallet code has been redeemed on an account, the wallet funds are then tied to that account. If you would like to buy another user Steam Wallet funds, please purchase a Steam Wallet code.
If you need help with a Steam Wallet code purchased directly from PayPal, please contact PayPal Help.
If you need help with a Steam prepaid card purchased at convinience stores in Japan, please contact WebMoney Help.
Sometimes it is easy to get certain letters and numbers confused. Please try the below suggestions to ensure that you are entering the correct code:
Check instances of the following pairs to ensure these characters are not being confused:
Any trade-in credit or other promotion offer by a retail store which modifies the value of your Steam Wallet code is handled by the retailer. If you have any questions regarding these offers or an issue with the Steam Wallet credit value received in one of these promotions, you will need to contact them directly.