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What is included with the free version of CS:GO?

The free download of CS:GO includes the full game. Free CS:GO players receive access to all game modes and matchmaking.

What are the benefits of Prime Status?

Users with Prime Status are matchmade with and against only other Prime Status users in all game modes.

Prime users also earn XP, Competitive Skill Groups, and are eligible for weekly item drops. These benefits apply exclusively to Prime users.

How do I add Prime Status to my account?

Prime Status can only be added to an account by purchasing Prime Status in-game or through the Steam Store.

Can I remove Prime Status from my account?

No. There is no way to remove Prime Status from your account.

Can Prime and non-Prime users matchmake together?

Yes, but these users will need to find a game from a shared lobby.

When matches are created they are labeled as "non-Prime" or "Prime only". When a non-Prime and Prime user matchmake together their lobby will always be downgraded to a non-Prime lobby; this is done to ensure Prime lobbies and matches are filled with only Prime users. Because of this setting, a non-Prime user will not be able to join a Prime user if they are already in a match that is labeled as "Prime only".

If a non-Prime user tries to join a Prime user's match they will receive the following error message: "Failed to join session because that game server is reserved for CS:GO Prime players."

Will I receive XP if I do not have Prime Status?

No. In order to receive XP and earn a Service Medal you must have Prime Status. Without Prime Status you will not receive XP from any game mode on any server.

Will I receive a Competitive Skill Group if I do not have Prime Status?

No. Competitive Skill Groups are only issued to users with Prime Status.

Will I receive weekly weapon case and graffiti drops if I do not have Prime Status?

No. In order to receive weekly weapon case and graffiti drops you must have Prime Status.

After purchasing Prime Status will I receive my previously earned XP and Skill Group?

Yes. Non-Prime accounts who played CS:GO before June 3rd, 2021 have until June 17th, 2021 to purchase Prime Status and have their previously earned XP and Skill Group reinstated.

After this date all accounts who have not purchased Prime Status will have their XP and Skill Groups removed.

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