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How to Send Wallet Codes For Steam Support

When contacting Steam Support about a damaged or unreadable Steam Wallet code it is extremely important to provide us with a clear photo or scan of the entire back side of the Steam Wallet card. Please do not edit or mark the card.

Note: We are unable to assist with redeeming damaged codes that are printed directly on your receipt. Please return to the store for assistance with these codes.

 

Below are the two examples of how Wallet codes should be submitted to Steam Support:

Epay Wallet code Fastcard Wallet code

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