A CS:GO Viewer Pass is a purchasable in-game item which gives purchasers exclusive access to:
Viewer Passes can be purchased in-game during CS:GO Majors. Viewer Passes can also be sent as gifts one week after purchase.
No. You can only activate one Viewer Pass per Steam account.
You can upgrade your Event Coin a number of ways, like watching matches live, making correct picks in your Pick'Em Challenge, and completing Missions. All challenges are shown in-game by locating your Event Coin in your CS:GO Inventory, clicking on it and selecting 'View Coin Challenges'.
As part of your Viewer Pass purchase you receive unlimited team graffiti for the duration of the Major. To select or change your equipped team graffiti, find your Event Coin in your CS:GO Inventory, click on it and select 'Choose Team Graffiti'.
No. All available challenges toward your Event Coin are shown on the 'View Coin Challenges' screen.
There may be a delay in completing challenges (like watching a match live) and receiving points for them on the 'View Coin Challenges' page. If you have completed a challenge and it is not reflected on your challenges page, you may need to wait a few hours for the point(s) to show.
If you are watching through Twitch, we recommend double checking that you have correctly linked your Steam account. To receive credit for watching a live match, all you need to do is watch several consecutive rounds; you can check back later in the day to confirm you have received credit for watching.
No. Viewer Passes cannot be refunded after redemption.
Yes. To be eligible for Souvenir Packages you must first redeem a Viewer Pass on your account, then complete challenges to upgrade your Event Coin. Viewer Pass holders can also purchase Souvenir Package redemptions in-game.
Souvenir packages no longer drop at random for users watching the Major; the only time a Souvenir Package is generated is when a user upgrades their Event Coin or purchases a Souvenir Package redemption.
You can redeem a Souvenir Package each time you upgrade your Event Coin or purchase a Souvenir Package redemption in-game. Event Coins can be upgraded three times total during a Major, from Bronze to Silver, Gold, and Diamond.
To upgrade your Event Coin you must complete challenges like watching matches live, making correct picks in your Pick'Em Challenge, and complete Missions. All challenges are shown in-game by locating your Event Coin in your CS:GO Inventory, clicking on it and selecting 'View Coin Challenges'.
To redeem a Souvenir Package locate your Event Coin in your CS:GO Inventory, click on it and select 'View Coin Challenges'. Beneath your Event Coin click on 'REDEEM SOUVENIRS' to see a list of matches you can redeem your Souvenir from. Souvenir Packages can only be redeemed from completed matches.
Yes. Once you have redeemed a Souvenir Package you may trade and list on the Steam Community Market.
Yes. Beginning with the Berlin 2019 Major, Viewer Pass holders can purchase Souvenir Package redemptions in-game. If you do not own the Viewer Pass you cannot purchase Souvenir Package redemptions.
For the Berlin 2019 Major, Souvenir Packages can be redeemed until September 30th, 2019.
Yes. In order to participate in the Pick'Em Challenge you must first redeem a Viewer Pass on your account. After redeeming your Viewer Pass you can make and save your picks for each stage.
No. After purchasing the Viewer Pass you can make and modify picks without buying team stickers.
The Pick'Em Challenge can be played through the 'WATCH' tab in-game. You can also make and modify picks by finding the Event Coin in your CS:GO Inventory, clicking on it and selecting 'Play the Pick'Em Challenge'.