Assistance with a Valve Store Order

How can I get information on or assistance with something I ordered from the Valve store?

All Valve Store orders are currently processed by ForFansByFans. For more information or support with a Valve Store order, please contact ForFansByFans directly via one of the methods listed on this page: https://www.forfansbyfans.com/contactus.

Please also include the following information with your message:

• Your Valve Store Sales Order number
• The email address you used when you placed the order
• A brief description of your issue

Questions about games purchased on Steam should be sent to Steam Billing and Support.