Have a question about your Steam Controller? It may be answered below. If you are unable to resolve your issue please see our guided Troubleshooting Tree
To globally disable Haptics and the Experimental Rumble Emulation for the Steam Controller, follow these steps:
If you’re no longer experiencing sound or haptics:
Your Steam Controller may be paired to a different device (another computer or Steam Link). Plug your Wireless USB Receiver into the desired device and do the following to pair to a different source:
You may experience functionality loss or unintended input if the Steam Overlay isn't working properly or the configuration you've chosen includes input styles that aren't supported by the game you're playing.
The Steam Overlay is vital to Steam Controller functionality. Press the Steam button on your controller, or ALT+TAB on your keyboard to bring up the overlay. If the Steam Overlay doesn't appear, make sure you've enabled it through the Steam settings menu.
Steam may have issues applying the Steam Overlay to non-Steam or retail games. Please try adding retail or non-Steam games to your Steam library. Once the game is added, launch the game from your Steam library
Some games use a separate launcher outside of Steam (Uplay, Origin, Bethesda, Square-Enix, etc.). These games may have overlays that interfere with the Steam Overlay. To disable these overlays:
To create your own configuration:
You can build from the Keyboard (WASD) Mouse configuration for keyboard/mouse input, and Gamepad listed under the Template section to avoid using hybridized input that some games may not accept.
Note: Rename the binding to be easily located. It is listed in your Templates section. Make any input modifications that you need and export/save the configuration.
If you have an Xinput emulator (Joy2Key), any type of input management software (Razer Synapse, Logitech), screen capturing software (NVIDIA ShadowPlay), a framerate counter program, or others installed on your computer, it may conflict with the Steam Controller. Try disabling these programs and retest the issue.
Check out our Programs Which May Interfere with Steam FAQ.
You’ll need to add the game and/or launcher to your Steam Library:
Make sure to enable your Steam Overlay globally in the Steam client Settings:
If your third-party client has an Overlay, disable it to make sure it doesn’t conflict with the Steam Overlay.
If you're experiencing random input or drifting trackpads, you may need to calibrate your Steam Controller.
The Steam Controller uses XInput to send commands to your computer. When you're using multiple controllers, games will prioritize some controllers over others depending on their input style, DirectInput or XInput. However, you can try to isolate the input devices to determine if one is causing an interference.
To isolate input devices:
To ensure that your devices are using different configurations:
Note: You can also change the controller order from Big Picture mode > Library > Manage Game > Controller Options.
If you're using a Steam Controller as a Guest, you won't be able to save configurations. Register your Steam Controller to use the save feature.
Do the following to register your Steam Controller:
The Steam Controller accepts disposable and rechargeable batteries. The USB cable is intended to provide a wired connection and does not charge any batteries inserted into the Controller.
To use rechargeable batteries, they will need to be charged with the appropriate device.