America's Army: Proving Grounds
Support for America's Army: Proving Grounds Beta:
The community is also a great place to check out. Try these places for help from other users:
Issues and Fixes
Verifying Your Game Files
If you're encountering issues with launching or playing America's Army: Proving Grounds Beta, make sure everything installed correctly.
Aside from verifying your game cache and checking your connection with Steam, you may also need to manually run secondary installers required by this game.
Exit Steam entirely.
Browse to your America's Army: Proving Grounds Beta installation folder (Usually C:\Program Files\Steam\steamapps\common\America's Army\)
Run the following installers:
- ...\Steamapps\common\America's Army\_CommonRedist\DirectX\Jun2010\DXSETUP.exe
- ...\Steamapps\common\America's Army\_CommonRedist\vcredist\2008\vcredist_x64.exe
- ...\Steamapps\common\America's Army\_CommonRedist\vcredist\2008\vcredist_x86.exe
- ...\Steamapps\common\America's Army\_CommonRedist\vcredist\2010\vcredist_x64.exe
- ...\Steamapps\common\America's Army\_CommonRedist\vcredist\2010\vcredist_x86.exe
- ...\Steamapps\common\America's Army\_CommonRedist\OpenAL\126.96.36.199\oalinst.exe
- ...\Steamapps\common\America's Army\_CommonRedist\DotNet\4.0 Client Profile\dotNetFx40_Client_x86_x64.exe
- ...\Steamapps\common\America's Army\_CommonRedist\PhysX\9.12.1031\PhysX-9.12.1031-SystemSoftware.exe
Reboot your computer and test the issue again. If the issue persists, you will need to contact America's Army: Proving Grounds Beta Support.
OS Specific Troubleshooting
If the above does not resolve the issue and you are running Windows 7, Windows 8, or Windows Vista, please complete the instructions in our Windows 7, Windows 8, and Vista Troubleshooting FAQ.
If you are running in Windows XP, take the following steps:
- Exit Steam.
- Go to the Start menu, select Run, type regedit and click OK.
- Navigate to the following registry key: HKEY_CURRENT_USER\SOFTWARE\VALVE
- Right click and select Permissions
- Check the Allow boxes for Admin and System for both Full control and Read.