Main Menu

NBA 2K12

Support for NBA 2K12:


The community is also a great place to check out. Try these places for help from other users:

Issues and Fixes


Verifying Your Game Files

If you're encountering issues with launching or playing NBA 2K12, make sure everything installed correctly.

Aside from verifying your game cache and checking your connection with Steam, you may also need to manually run secondary installers required by this game.

Exit Steam entirely.

Browse to your NBA 2K12 installation folder (Usually C:\Program Files\Steam\steamapps\common\nba 2k12\)

Run the following installers:

  • ...\Steamapps\common\nba 2k12\directx\dxsetup

Reboot your computer and test the issue again. If the issue persists, you will need to contact NBA 2K12 Support.


OS Specific Troubleshooting

If the above does not resolve the issue and you are running Windows 7, Windows 8, or Windows Vista, please complete the instructions in our Windows 7, Windows 8, and Vista Troubleshooting FAQ.

If you are running in Windows XP, take the following steps:

  1. Exit Steam.
  2. Go to the Start menu, select Run, type regedit and click OK.
  3. Navigate to the following registry key: HKEY_CURRENT_USER\SOFTWARE\VALVE
  4. Right click and select Permissions
  5. Check the Allow boxes for Admin and System for both Full control and Read.


Problem with this game?

Contact Support

Problem with Steam?

Contact Steam Support
Related Articles
NBA 2K12 Retail / Digital CD Keys
NBA 2K12 Third-Party Game Support
NBA 2K12 This game is currently unavailable
NBA 2K12 Add Non-Steam Games to a Library
NBA 2K12 Games do not run after 'Preparing to Launch'
NBA 2K12 Contacting 2K Support