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What is included when purchasing an Operation Broken Fang Pass?

Players who purchase an Operation Broken Fang Pass receive the following:

  • An Operation Broken Fang Coin, which can be leveled from Bronze to Diamond and displayed on your CS:GO profile.
  • Access to Operation rewards which include all-new Agents, weapon collections, stickers, Broken Fang weapon cases, patches, and more.
  • Access to Broken Fang Premier Mode.
  • Access to the Operation Stats page.
  • XP boosts when completing missions.
 

Can I play Broken Fang Premier Mode without an Operation Pass?

No. In order to queue for Broken Fang Premier Mode you must have redeemed an Operation pass to your account.

Do I have access to the Operation Stats page without an Operation Pass?

No. To view the Operation Stats page you must have redeemed an Operation pass to your account.

How do I earn and redeem Operation rewards?

To earn stars you must complete missions from weekly Mission Cards. Stars can also be purchased in-game and used to redeem rewards.

Operation rewards can be redeemed from the Operation Shop by spending stars on the reward of your choice.

I purchased stars and activated them on my account. Can I request a refund for these stars?

No. Any activated stars cannot be refunded. Once a player clicks 'ACTIVATE' the stars are added to their star balance and cannot be refunded.

How often are Mission Cards issued?

New Mission Cards are issued once per week during Operation Broken Fang. A countdown to the next Mission Card is shown in-game.

How long do I have to complete Mission Cards?

All missions and Mission Cards may be completed until the Operation ends. After the Operation ends missions cannot be completed and rewards cannot be earned.

Once a Mission Card has been issued you can select any mission from any card and complete them to earn stars.

How do I upgrade my Operation Broken Fang coin?

To upgrade your Broken Fang coin, earn stars by completing missions from weekly mission cards. Your coin will upgrade after earning 33 stars (Silver), 66 stars (Gold), and 100 stars (Diamond).

If you purchase the Operation Pass at a later date, you will be given credit for any stars you have earned upgrading your Operation Coin.

I have earned maximum stars from a Mission Card. Why should I complete more missions?

Completing all missions from Mission Cards will earn Operation Coin progress.

Operation Coin upgrades are only earned by completing missions. Once you have earned the maximum number of stars from a card you will not receive more for completing additional missions, but you will earn progress for upgrading your Operation Coin.

I am not receiving stars or reward progress when completing missions. Why is this?

There are a few reasons you may not receive stars when completing missions:

  • You have already earned the maximum number of stars for the week's card. The top of each Mission Card displays the total number of stars you may earn for reward progress.
  • You are not meeting the requirements to complete a mission. After queuing for a mission, the left side of your screen will display and update your mission progress.
  • You are not completing missions on official Valve servers with other human players. Missions cannot be completed on Community servers and must have one other player present. It is not possible to complete missions against only bots.
 

I have not purchased the Operation Pass. Am I still eligible for Operation rewards?

No. Only users who purchase the Operation Pass are eligible to receive stars for Operation rewards.

Any user who purchases the Operation Pass at a later date will immediately receive the stars associated with their progress. Until the pass is purchased no stars will be issued.

Can I purchase stars to redeem Operation rewards?

Yes, stars can be purchased in-game from the Operation Shop.

Please note, if you redeem any Operation stars from a purchase it is not possible to refund the remaining stars. This means if you purchase 40 Operation stars and spend 5 the other 35 cannot be refunded.

How do I participate in missions?

To participate in missions simply click the mission text from the Main Menu; this will automatically queue you for the selected mission. Any user can participate in missions, but only Operation Pass holders will receive stars for completing missions.

Can I gift Operation Passes?

Operation Passes can be gifted one week after purchase. There is no way to send an Operation Pass as a gift at time of purchase.

Can purchased Operation stars be traded, marketed, or gifted?

No. Purchased Operation stars cannot leave the purchasing account.

Once purchased, stars can be immediately be spent (or spent at a later date) to redeem rewards. Purchased stars cannot be traded, transacted on the Community Market, or gifted to another user.

I redeemed stars for an Operation Broken Fang Case. Why do I need a key to open it?

Redeeming stars for an Operation Broken Fang Case only grants you the case. A key is still required to open the case and can be purchased in-game.

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