As in the real world, users will attempt to deceive or cheat you out of items that you have earned. We encourage Steam users to review the trading recommendations below in order to enjoy a safe and fun trading experience.
A scam is when a Steam user convinces another user to make a deal (trade, gift or market transaction) under false pretenses. Scams usually involve deception in order to convince a user that they are getting a good or fair deal when in fact they are not.
Please view our Steam Item Restoration Policy for more information.
The Steam trading interface does not support the transfer of money in any form. This includes Wallet credits, PayPal, gift cards or any other type of currency.
Trading for CD Keys is not supported in the Steam Trading interface. CD Keys that are offered are often for a different game, fake, used or region restricted.
You should complete any trades in a single trade. The trading interface supports an unlimited amount of items to be included with each trade so there is no reason to perform multiple trades. If you choose to trade an item without receiving anything in return, you will receive a confirmation dialog prior to completing the trade which lets you know the item you are sending is considered a gift.
Steam Wallet credit cannot be traded, moved, gifted or automatically added to accounts by other users. Never accept trades that offer Steam Wallet funds.
If you give a user an item, there is nothing to stop them from keeping it. In most cases, if a user wishes to borrow an item they will not return it. Do not lend items to other users.
Scammers often try to impersonate friends and trusted traders. Make sure to review the information in the trade window to ensure you’re trading with the correct person. It is your responsibility to verify who you are trading with.
Steam provides plenty of information within the trade window, including how long you’ve been friends, Steam level, how old the account is, and what groups they are moderators of:
A scammer may attempt to convince you that they will trade you an item if you purchase and trade them something that is for sale on the Steam Market. The scammer will have an excuse as to why they cannot buy it themselves, and they will often have a reason for not being able to trade for it directly (the seller of the item will not communicate with them). After the item is purchased, the scammer will unfriend you and even ban you from communicating with them. The person selling the item is working with the scammer and they just sold a cheap item for a significant amount of money.
If another user requests that you do, they will likely scam you. Always insist to trade within the trade window in Steam. Wallet credit and money cannot be traded or added to the trade window.
Middlemen should not be needed if you are trading within the system. A middleman can scam you by impersonating another trader, working with a scammer or keeping any item that you give to them.
Below are a couple tips to take advantage of when trading:
What’s the rush? Take your time when completing a trade. Scammers often try to rush a trade to avoid you seeing the switching of items before it is completed. Double check the items in the trade window by mousing over them to ensure they are the ones you agreed to receive. Information about the item/gift will be stated here including the quality, name, description, expiration date and any effects.
All changes, additions, removals and actions will be recorded in the chat window. Here you’ll be able to easily see if the user has changed items in the trade. You may also use it to communicate with the trader.
Steam will not return any items or gifts that you feel have been traded unfairly. There are no exceptions to this policy. All trades are final. Please use the above recommendations to avoid getting scammed.