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Broken Sword 5 - the Serpent's Curse

Support for Broken Sword 5 - the Serpent's Curse:

 

The community is also a great place to check out. Try these places for help from other users:

Issues and Fixes

 

Verifying Your Game Files

If you're encountering issues with launching or playing Broken Sword 5 - the Serpent's Curse, make sure everything installed correctly.

Aside from verifying your game cache and checking your connection with Steam, you may also need to manually run secondary installers required by this game.

Exit Steam entirely.

Browse to your Broken Sword 5 - the Serpent's Curse installation folder (Usually C:\Program Files\Steam\steamapps\common\Broken Sword 5 - the Serpent's Curse\)

Run the following installers:

  • ...\Steamapps\common\Broken Sword 5 - the Serpent's Curse\_CommonRedist\OpenAL\2.0.7.0\oalinst.exe

Reboot your computer and test the issue again. If the issue persists, you will need to contact Broken Sword 5 - the Serpent's Curse Support.

 

OS Specific Troubleshooting

If the above does not resolve the issue and you are running Windows 7, Windows 8, or Windows Vista, please complete the instructions in our Windows 7, Windows 8, and Vista Troubleshooting FAQ.

 

Problem with this game?

Contact Support

Problem with Steam?

Contact Steam Support
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