My Items Are Missing or Were Stolen

View related issues below for more information on how to resolve them

Items Traded Without Your Knowledge
Items were removed from your account while it was not under your control. Someone else had access to your account or computer.

Unfair Trades and Item Scams
You participated in a trade where you felt tricked or deceived. Your trade partner was posing as a reputable middleman or friend. There was money offered in exchange for your items.

A Gift Was Removed
After successfully trading for a gift through Steam, the game was removed from your account.

Items Not Properly Awarded
You qualified for an item that was not delivered to your account. You are not receiving item drops associated with normal gameplay.

Items Were Deleted
If items were deleted or removed from your account, it may be due to something unrelated, such as a VAC ban or trade ban.