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ARMA II

Support for Arma II

 

The community is also a great place to check out. Try these places for help from other users:

 

Issues and Fixes

 

Secondary Installers

If you're encountering issues when launching or playing ARMA II, make sure everything installed correctly.

Aside from verifying your game cache and checking your connection with Steam, you may also need to manually run secondary installers required by this game.

Exit Steam entirely.

Browse to your ARMA II installation folder (Usually C:\Program Files\Steam\steamapps\common\arma 2\)

Run the following installers:

  • ...\Steamapps\common\arma 2\DirectX\DXSETUP.exe
  • ...\Steamapps\common\arma 2\BEsetup\setup_BattlEyeARMA2.exe

Reboot your computer and test any issues again.

 

Stolen CD Keys or Battleye bans

Important:

Steam Support cannot provide you with a new CD regarless of the circumstances under which it was stolen or banned.

If your key has been banned or stolen and you wish to obtain a new one through Steam, you will need to purchase a new copy of ARMA II on a new Steam account. There is no way to obtain a new key on your current account, even if the game is removed and repurchased.

If you have any questions about a banned or stolen CD Key, contact ARMA II support.

 

Locating the Army of the Czech Republic DLC

This addon will not show as a seperate title in your Steam library. To confirm that you have this addon, right-click on ARMA II Operation Arrowhead in your Steam Library and select "View downloadable content."

Steam DLC is automatically downloaded and itegrated with your game. If the DLC appears in the View downloadable content window, it has already been acquired and will be available in-game.

 

CD Key issues, including "Bad Serial given in Setup"

If you are running Windows 7, Windows 8, or Windows Vista, please perform the following steps linked here first: Windows 7 and Vista Troubleshooting. If you are running Windows XP, please do the following:

  1. Exit Steam.
  2. Go to the Start menu, select Run, type regedit and click OK.
  3. Navigate to the following registry key: HKEY_CURRENT_USER\SOFTWARE\VALVE
  4. Right click and select Permissions
  5. Check the Allow boxes for Admin and System for both Full control and Read.

Now, verify the Game Cache for ArmA 2, Arma 2 Operation Arrowhead, and ArmA 2 British Armed Forces, using the process linked here: verifying your game cache

If it still does not work, please try deleting your ArmA 2 expansion entries:

  • Go to the "Start" menu, select "Run", type "regedit" and click "OK".
  • Navigate to the following registry key: HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Bohemia Interactive Studio\\
    Note: In 64-bit operating systems, this path may begin as: HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\
  • Right-click on the entry "ArmA 2 OA" and select "Delete". Do the same for "ArmA 2 BAF". The entries may appear as a folder.
  • Exit regedit

Once you have deleted the registry entries, you will need to reload the CD Key in the registry by doing the following:

If you are running Windows 7, Windows 8, or Windows Vista, please perform the following steps linked here first: Windows 7 and Vista Troubleshooting. If you are running Windows XP, please do the following:

From the library list, right-click on "Arma 2" and select "Properties from the menu.

Select the "Local Files" tab and click the "Verify integrity of game cache..." button.

Steam will verify the game cache files (GCF's) - this process may take several minutes.

Once the process is completed, the "Check" window will automatically exit.

Do the same for "ArmA 2 Operation Arrowhead", and "ArmA 2 British Armed Forces"

You should now be able to launch your game.

  1. Exit Steam.
  2. Go to the Start menu, select Run, type regedit and click OK.
  3. Navigate to the following registry key: HKEY_CURRENT_USER\SOFTWARE\VALVE
  4. Right click and select Permissions
  5. Check the Allow boxes for Admin and System for both Full control and Read.

If you continue to encounter difficulty, contact ARMA II support.

 

OS Specific Troubleshooting

If the above does not resolve the issue and you are running Windows 7 or Windows Vista, please complete the instructions in our Windows 7 and Vista Troubleshooting FAQ.

If you are running in Windows XP, take the following steps:

  1. Exit Steam.
  2. Go to the Start menu, select Run, type regedit and click OK.
  3. Navigate to the following registry key: HKEY_CURRENT_USER\SOFTWARE\VALVE
  4. Right click and select Permissions
  5. Check the Allow boxes for Admin and System for both Full control and Read.

 

Problem with this game?

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Problem with Steam?

Contact Steam Support