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Download Stalls At a Certain Percentage

My download stalls at a certain percentage or stays at Download Starting/Stopping

Router Issues

The issue is usually from a router interfering with the download process. Please unplug your router and connect your computer directly to your internet connection to test the issue. If this corrects the issue, please resolve the router issue using this guide: Troubleshooting Network Connectivity


General Troubleshooting

Try launching the stalled game by double clicking it.  This may allow the download to finish.

If the issue persists, please double check your current download region:


  1. Start Steam
  2. Go to Steam > Settings > Downloads tab
  3. Under Download region, select the region that you are in or that is closest to you.
  4. You can also try various regions near your location to see if a better connection is available.

If you continue to see this issue, please exit from Steam and rename the ClientRegistry.blob. Restart Steam to replace the file and then finish the game update.

Connection Speed

Make sure your Internet Connection setting is correct for your current connection:

In the Steam application, Click Steam > Settings > Downloads tab and make sure the speed is correct.

Incorrect settings may affect your Steam downloads.


The issue may also be due to other programs interfering with Steam.  Please complete these guides to further test the issue:

Programs Which May Interfere with Steam

Disabling Background Applications


Dialup Users

Please make sure to specify a 56k connection in the Steam settings menu .  You may also manually make that setting in your registry:

  • Go to Start > Run in Windows

  • Type regedit.

  • Navigate to: HKEY_CURRENT_USER\Software\Valve\Steam .

  • Right click on "Rate", select Modify and set the value to 3500.


Problem with Steam?

Contact Steam Support
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