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Why was my order canceled?

Why was my order canceled?

  1. Your order may have been canceled if you did not select the appropriate international shipping options. 
  2. If the shipping and billing countries are different, it is possible the order will be canceled in order to deter fraud. If you believe this is why your order was canceled, please contact Customer Support and they will help you validate a new order so that it can be shipped.
  3. There was no PayPal transaction ID associated with your order.   If you placed an order and paid via PayPal but the order was cancelled, please submit a ticket and provide your PayPal transaction ID.



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