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Don’t see your question? Check out the Community Market Group with user Discussions and official Announcements.

How do I put an item up for sale?

Eligible items can be either be sold from the Community Market home page or from within your item inventory.

How do I buy an item?

 

Clicking the "Buy now" button on any listing will start the purchase process. Please note that all purchases are final.

 

How can I reverse or cancel a completed Community Market transaction and/or get a refund?

 

All purchases are final – you will not have any right to a refund or a reversal of any Community Market transaction once it is completed.

Why are some of my items not eligible?

Items purchased from the TF2 or Dota 2 Store may take up to three days before they are eligible for trading or sale in the Community Market. Depending on how recently you began making purchases, these items may not initially appear eligible.

 

Who is eligible to participate in the Community Market?

The account must have a successful purchase older than thirty days, but not older than a year. Also, Steam Guard must be enabled for 15 days.

If you have had your password reset by Steam Support you will need to wait another 15 days with Steam Guard enabled before you can list items on the Community Market.

If a chargeback has occurred on your account you will be eligible 30 days after your next successful purchase.

If a password is reset on an active account, the market will be restricted for 5 days. If an account has not been active within the past two months, this restriction will last for 30 days. this does not affect password changes, only password resets.

Adding a new purchase method to an account will trigger a market restriction for seven days.

 

Why is Steam Guard required?

We require Steam Guard to be enabled for 15 days to help protect your items and Steam Wallet funds from being misused by somebody who may have illicitly obtained your account.

 

How do I add funds to my Steam Wallet?

Check out the Wallet Funds FAQ. Steam Wallet Funds can be added from your Account Details page in the Store.

 

Can I withdraw or transfer funds from my Community Market sales/transactions?

 

No. All Community Market sales and purchases are completed using the Steam Wallet. The funds cannot be withdrawn or transferred to another Steam account or to a bank/3rd party account.

 

Why don't I see all of my items when I try to sell something?

When selecting an item to sell on the Community Market, only items that are eligible to be sold will be visible and selectable.

 

How do I remove a listing?

All of your current listings are shown at the top of the Community Market home page. Any listing can be canceled/removed before it is purchased by clicking the "Remove" button.

 

What is the "Steam Transaction Fee"?

The Steam Transaction Fee is collected by Steam and is used to protect against nominal fraud incidents and cover the cost of development of this and future Steam economy features. The fee will be 5% during the beta period (with a minimum fee of $0.01). This fee may be increased or decreased in the future.

 

Who pays the "Steam Transaction Fee"?

The buyer pays the Steam Transaction Fee. The Steam Transaction Fee is calculated based on the item cost and is shown on the confirmation page before purchase.

 

What is the "Team Fortress 2 Fee"?

The Team Fortress 2 Fee is a game specific fee that is determined and collected by the game publisher. The Team Fortress 2 Fee is currently set at 10%.

 

What is the "Dota 2 Fee"?

The Dota 2 Fee is a game specific fee that is determined and collected by the game publisher. The Dota 2 Fee is currently set at 10%.

 

What kind of Steam Wallet and item listing restrictions apply?

Currently we are restricting Steam Wallet balances to $500. We also limit the maximum price of a single listing on the market to $400. You will be restricted from listing items for sale in the Community Market if the existing balance in your Steam Wallet, plus the sale price of the item(s), would together exceed the $500 limit. We may be raising the Steam Wallet balance limit, or otherwise changing this restriction, in the future. Note that, if you have multiple accounts, balances for all Steam Wallets associated with all of your accounts will be aggregated for purposes of applying this limit.

 

Why did I get an email notifying me that I need to provide additional documentation?

For non-U.S. citizens, in cases where you previously provided us with a U.S. address, we may be required to collect additional documentation from you to validate your non-U.S. status. Valve may use a third-party validation service (currently, for example, Compliance Technologies International (CTI)) to receive and validate this additional documentation. The third party will not permitted to use any information collected from you for any purpose other than validation of your documentation for Valve, and will be contractually obligated to keep any information you provide confidential and secure.

 

Is there a limit on the number of transactions I can participate in in the Community Market?

Currently there is no limit on the number of transactions you can participate in. However, the United States Internal Revenue Service, under Section 6050W of the Internal Revenue Code, requires us to collect certain information from you if you engage in more than 200 separate sales transactions in a calendar year. In particular, if you are a U.S. citizen or resident, you will need to provide us with your name, address and Social Security Number, and if you are not a U.S. citizen or resident, you will need to provide evidence of your non-U.S. status on an online form we provide to you. We will be providing a link to these forms and a process by which you can provide the needed information if and as you approach the 200 sales limit. We may use a third-party to collect this information. You can choose not to provide this information if you wish, but you will not be able to list any items for sale in the Community Market once you meet the 200 sales threshold, and any items listed will be removed. Note that, while we are required to collect this information from you, we are not required to share this information with the IRS under Section 6050W unless you exceed $20,000 in gross sales in the Community Market within a single calendar year. For purposes of calculating the number of sales you have made in a calendar year, all of your accounts will be treated as a single account.

 

Will you be providing 1099’s based on my transactions in the Community Market?

The United States Internal Revenue Service requires us to report gross sales for, and provide IRS Form 1099’s to, only those subscribers who are U.S. citizens or residents and who exceed 200 sales transactions in a calendar year and also exceed $20,000 in gross sales proceeds from those sales transactions in that same calendar year, from all of that subscriber's accounts. If you are a U.S. citizen or resident and exceed both of these thresholds, we will report the amount of gross sales to the IRS and provide you with Form 1099.

 

Do I have to pay income taxes on the proceeds of sales I make in the Community Market?

Different countries have different rules relating to the taxation of digital transaction. For U.S. citizens and residents, as discussed above, we are obligated to collect certain taxpayer identifying information from those who engage in more than 200 transactions in a calendar year, but no information is reported to the U.S. Internal Revenue Service unless your gross revenues from such sales exceed $20,000. Ultimately, the responsibility for determining any income tax liabilities, if any, which you may have rests with you, and so if you are concerned about the issue you should consult your own tax advisor.

 

Do I have any obligation to collect or pay sales, VAT, or other transaction taxes based on transactions I engage in in the Community Market?

Different countries have different rules relating to the taxation of digital transactions. Most jurisdictions do not require individuals to register for, collect or pay sales, VAT or use taxes in connection with occasional sales where they do not qualify as "professional" sellers. However, the ultimate responsibility for determining any tax requirements that may apply to sales you make in the Community Market rests with you, and so if you are concerned about the issue you should consult your own tax advisor. Note that, with respect to our administrative fee, if any sales, VAT, or other taxes are due on that payment, we will be responsible for paying those taxes.

 

Are there minimum or maximum sales prices for items in the Community Market?

Currently there is no minimum sales price, although we may decide to impose a minimum price in the future. Currently, the maximum sales price for any particular item is $200.

 

How are cross-currency transactions handled in the Community Market?

Sellers will always list items for sale in the native currency of their Steam Wallet, and buyers will always see Community Market prices expressed in the native currency of their Steam Wallet. For items listed for sale in a different currency than the buyer's Steam Wallet currency, we apply an exchange rate which we update daily.

 

When will I be able to sell/buy unusual items?

Throughout the beta period, we will be making changes with the hope of adding more item types in the future.

 

Why aren't all games on the Community Market?

It is up to the game developer to decide whether or not they want to participate in the Community Market.

 

Where can I see my Community Market transactions?

Your Community Market history is accessible from the top of the Community Market home page, as well as from your Account Details page in the Steam Store. A receipt for each transaction will also be emailed to you.

 

Don’t see your question? Check out the Community Market Group with user Discussions and official Announcements.

 

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