Support for the Avernum Series:
The community is also a great place to check out. Try these places for help from other users:
Issues and Fixes
Verify File Integrity
If you're encountering issues with launching the Avernum series, make sure everything installed smoothly by verifying your game cache and checking your connection with Steam.
OS Specific Troubleshooting
If the above does not resolve the issue and you are running Windows 7 or Windows Vista, please complete the instructions in our Windows 7 and Vista Troubleshooting FAQ.
If you are running in Windows XP, take the following steps:
- Exit Steam.
- Go to the Start menu, select Run, type regedit and click OK.
- Navigate to the following registry key: HKEY_CURRENT_USER\SOFTWARE\VALVE
- Right click and select Permissions
- Check the Allow boxes for Admin and System for both Full control and Read.