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My Gift Has Been Revoked

A gift sent to your account has been removed due to a billing issue with the original purchase. Your account will not be suspended, however the game you redeemed/unpacked to your account will be removed.

Steam Support will restore the items/gifts that were associated with the trade that you performed to receive the game.  If the items/gift you traded for is missing account or inventory, please contact Steam Support. 

  • If there were no items exchanged for the gift, Steam Support will be unable to replace the game.
  • If you traded away the gift and it was later revoked from a different account, Steam Support will be unable to assist you.
  • If you purchased this gift subscription through a 3rd party website, we suggest you contact the seller to request a refund.  We do not support the sale of Steam gifts outside of Steam.



Please see the Recommended Trading Practices for more information.

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