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Torchlight II

Support for Torchlight II:

 

The community is also a great place to check out. Try these places for help from other users:

Issues and Fixes

Important:

Please review the Third-Party Game Support topic to determine whether your question should be directed to the game developer or to Steam Support. Sending a support request to the wrong party may result in a delay in processing your request.

Note:

Retail CD-Keys for this game cannot be registered through Steam. If you wish to create a shortcut to this game under the Library tab, instructions can be found here:

Adding non-Steam games to the Library tab

 

Secondary Installers

Aside from verifying your game cache and checking your connection with Steam, you may also need to manually run secondary installers required by this game.

If you're encountering issues with launching Torchlight II, make sure everything installed smoothly.

Exit Steam entirely.

Browse to your Torchlight II installation folder (Usually C:\Program files\Steam\Steamapps\common\Torchlight II\)

Run the following installers:

  • ...\Steamapps\common\Torchlight II\DirectX\dxsetup.exe
  • ...\Steamapps\common\Torchlight II\vcredist_x86.exe
  • ...\Steamapps\common\Torchlight II\vc2010redist_x86.exe

Reboot your computer and test any issues again.

 

OS Specific Troubleshooting

If the above does not resolve the issue and you are running Windows 7 or Windows Vista, please complete the instructions in our Windows 7 and Vista Troubleshooting FAQ.

If you are running in Windows XP, take the following steps:

  1. Exit Steam.
  2. Go to the Start menu, select Run, type regedit and click OK.
  3. Navigate to the following registry key: HKEY_CURRENT_USER\SOFTWARE\VALVE
  4. Right click and select Permissions
  5. Check the Allow boxes for Admin and System for both Full control and Read.

 

Problem with this game?

Contact Support

Problem with Steam?

Contact Steam Support
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