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Recovering a Lost or Forgotten Steam Account

If you are unable to complete the account recovery process at, Steam Support must first verify your ownership of the account before assisting with any changes.


Please submit or update your Steam Support ticket with the following information:

  1. Proof of account ownership (See below)
  2. Any possible Steam Account login names
  3. Any possible email address used on the account

Providing Proof of Ownership

Please provide verification of one or more of the following purchase methods with your Steam Support ticket:

Problem with Steam?

Contact Steam Support