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Dungeon Siege Series

Support for the Dungeon Siege series:

 

The community is also a great place to check out. Try these places for help from other users:

Issues and Fixes

 

Important:

Please review the Third-Party Game Support topic to determine whether your question should be directed to the game developer or to Steam Support. Sending a support request to the wrong party may result in a delay in processing your request.

Note:

Retail CD-Keys for Dungeon Siege and Dungeon Siege 2 cannot be registered through Steam. If you wish to create a shortcut to this game under your Library, instructions can be found here:

Adding non-Steam games to your Library

Dungeon Siege 3 can be registered through Steam in this format: ABCDE - 12345 - FGHIJ

 

Verifying Your Game Files

If you're encountering issues when launching or playing Dungeon Siege 3, make sure everything installed correctly.

Aside from verifying your game cache and checking your connection with Steam, you may also need to manually run secondary installers required by this game.

Exit Steam entirely.

Browse to your Dungeon Siege 3 installation folder (Usually C:\Program Files\Steam\steamapps\common\dungeon siege iii\)

Run the following installers:

  • ...\Steam\steamapps\common\dungeon siege iii\redist\vcredist_x86.exe
  • ...\Steam\steamapps\common\dungeon siege iii\redist\DirectX\DXSETUP.exe

Reboot your computer and test the issue again. If the issue persists, contact Dungeon Siege 3 support.

 

Problem with this game?

Contact Support

Problem with Steam?

Contact Steam Support
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Dungeon Siege Series Add Non-Steam Games to a Library