Contacting 2K Support
How do I contact 2K Support?
Please review the Third-Party Game Support topic to determine whether your question should be directed to the game developer or to Steam Support. Sending a support request to the wrong party may result in a delay in processing your request.
To contact 2K support, please do the following:
- Go to http://support.2kgames.com/
- Click Submit a question on the right side of the screen
- Fill out the Details section and attach any necessary documents/screenshots to your question
- Click Send Email...
- Review the suggestions that may fix the issue you are seeing. If these do not resolve the issue, click Finish Submitting Question.
- You will receive a confirmation email containing a Support Ticket # that looks like this: XXXXXX. You may use this ticket number when discussing your issue with Steam Support.