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Refreshing a Server List Locks Up My Internet Connection

Whenever I attempt to refresh the server list for my game, my internet connection dies. How can I fix this?

This indicates that your router or modem is getting flooded when receiving pings from servers. To resolve this issue:

  1. Look for a firmware update for your router and/or modem that may resolve the issue.
  2. If no firmware update is available, set Steam's Internet Connection speed to a lower setting to reduce the speed that the server list populates. This setting can be changed in Steam, in "Steam>Settings" under the "Downloads" tab.
  3. If this still fails to resolve the issue, you may artificially limit the speed at which the list populates. To do so:
    1. Go to Start > Run and type in: regedit.
    2. Navigate to: HKEY_CURRENT_USER\Software\Valve\Steam\.
    3. Create a new string value registry setting named CafeRate.
    4. Give the CafeRate regkey a value of 10000 and progressively decrease the value until the issue is resolved. A rate of 3000 should be considered the minimum value.
  4. If you are still unable to resolve your issue, you should strongly consider replacing your router with a higher-grade model.

 

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