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DC Universe Online

Support for DC Universe Online:


The community is also a great place to check out. Try these places for help from other users:


Issues and fixes


Please review the Third-Party Game Support topic to determine whether your question should be directed to the game developer or to Steam Support. Sending a support request to the wrong party may result in a delay in processing your request.


Retail CD-Keys for this game cannot be registered through Steam. If you wish to create a shortcut to this game under your Library, instructions can be found here:

Adding non-Steam games to your Library


Secondary Installers

If you're encountering issues with launching DC Universe Online, make sure everything installed correctly.

Aside from verifying your game cache and checking your connection with Steam, you may also need to manually run secondary installers required by this game.

Exit Steam entirely.

Browse to your DC Universe Online installation folder (Usually C:\Program Files\Steam\steamapps\common\dc universe online\)

Run the following installers:

  • ...\Steamapps\common\dc universe online\regionalSettings.bat
  • ...\Steamapps\common\dc universe online\DirectX\DXSETUP.EXE
  • ...\Steamapps\common\dc universe online\Flash\install_flash_player_ax.exe
  • ...\Steamapps\common\dc universe online\VisualC\vcredist_x86.exe

Reboot your computer and test the issue again. If the issue persists, contact DC Universe Online support.


Problem with this game?

Contact Support

Problem with Steam?

Contact Steam Support
Related Articles
DC Universe Online Third-Party Game Support
DC Universe Online Add Non-Steam Games to a Library