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Limited User Accounts

My Steam account is missing some Community features and/or is showing up as a limited user.  What does this mean?

Why are some features of Steam not available to me?

Limited users are prevented from accessing several features on Steam, inlcuding the following:

  • Sending friend invites
  • Initiating chat sessions
  • Voting on Greenlight
  • Participating in the Steam Market
  • Posting frequently in the Steam Discussions
  • Gaining Steam Profile Levels and Trading Cards

We've chosen to limit access to these features as a means of protecting our customers from those who abuse Steam for purposes such as spamming and phishing. Spammers' and phishers' ability to send invites and chat requests to strangers is thereby reduced, protecting legitimate users from annoyance and scams.    

The good news is that other features are still available.  Limited users can still create community groups, be added as friends, and chat with other users. 

Please note: limited users must navigate to their Steam community homepages in order to view friend requests.

How can I gain access to all Steam features?

To access all features of Steam, simply do any of the following on your Steam account: purchase a game from the Steam store (It cannot be a gift for another account), redeem a Gift or Guest Pass*,  complete a microtransaction, or activate a retail game on Steam. 

* Access to features may be limited to the duration of the Guest Pass.


Can I gain access to these features by playing free demos, adding a non-Steam game as a shortcut, or promotional trials like Free Weekends?

No. Demos, Free Weekends, free games (Examples: Alien Swarm, free versions of Portal or Team Fortress 2), and other promotions do not act as qualifying items.


Problem with Steam?

Contact Steam Support
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