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Support for The Elder Scrolls IV: Oblivion


The community is also a great place to check out. Try these places for help from other users:


Please review the Third-Party Game Support topic to determine whether your question should be directed to the game developer or to Steam Support. Sending a support request to the wrong party may result in a delay in processing your request.


Retail CD-Keys for this game cannot be registered through Steam. If you wish to create a shortcut to this game under your Library instructions can be found here:

Adding non-Steam games to your Library


Troubleshooting Windows Vista, 7, and 8

If you are having issues running this game on Windows 7 please do the following:

  1. Navigate to your Oblivion folder (usually C:\Program Files (x86)\Steam\steamapps\common\oblivion\)
  2. Right click on oblivion.exe
  3. Click Properties
  4. Click on the Compatibility tab
  5. Check the box "Disable desktop composition"
  6. Launch Oblivion from the .exe or from Steam

If you continue to encounter difficulty when launching or playing this title, contact Oblivion Support.


Not Getting a "play" option in the Oblivion launcher

This issue can occur if the retail copy of Oblivion has been previously installed on the computer.

To resolve this issue, open the My Games folder within the My Documents folder, usually found here:

C:\Users\[user_name]\My Documents\My Games\

Rename the "Oblivion" folder to "Oblivion_old".

Restart your computer and re-test the issue. If it persists, contact Oblivion Support.


Accessing Deluxe edition content


The most basic version of this game that is available on Steam is the Oblivion Game of the Year edition, found here. The version of the game that contains additional content is the Oblivion Game of the Year Deluxe edtion, found here. Ensure that you purchase the correct version of this title the first time - there is no upgrade path between these two versions of Oblivion.

Both the standard and the deluxe version of this game will be listed as "The Elder Scrolls IV: Oblivion" in your Steam library.

You can determine if you have purchased the Deluxe version by doing the following:

Right click on Oblivion in your Steam Library.

Click "View Downloadable Content"

If you purchased the Deluxe version, you will see "Oblivion Game of the Year DLC" listed.

Also, the Deluxe version will contain several additional *.esp content files.

These files will be located within the game folder at the following path:


The Deluxe version will contain the following files:


The standard Game of the Year Edition will contain the following *.esp files only:


You can verify that this content is being detected by the game by clicking the "Data Files" option from the game's launcher.

In this menu, each piece of additional content should have a check next to its name.

If you are missing content, please verify the files for this game:

Title: Verifying Game Cache Files (GCF)

If you continue to experience problems accessing this content, contact Oblivion Support.

Problem with this game?

Contact Support

Problem with Steam?

Contact Steam Support
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Oblivion Add Non-Steam Games to a Library