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Support for Bastion


The community is also a great place to check out. Try these places for help from other users:

Issues and fixes


Please review the Third-Party Game Support topic to determine whether your question should be directed to the game developer or to Steam Support. Sending a support request to the wrong party may result in a delay in processing your request.


Retail CD-Keys for this game cannot be registered through Steam. If you wish to create a shortcut to this game under your Library, instructions can be found here:

Adding non-Steam games to your Library


Secondary Installers

If you're encountering issues when launching or playing Bastion, make sure everything installed correctly.

Aside from verifying your game cache and checking your connection with Steam, you may also need to manually run secondary installers required by this game.

Exit Steam entirely.

Browse to your Bastion installation folder (Usually C:\Program Files\Steam\steamapps\common\bastion\)

Run the following installers:

  • ...\Steam\steamapps\common\bastion\dotnetfx35setup.exe
  • ...\Steam\steamapps\common\bastion\dxwebsetup.exe
  • ...\Steam\steamapps\common\bastion\xnafx31_redist.msi

Reboot your computer and test the issue again. If the issue persists, contact Bastion support.


Locating the Bastion soundtrack

Once purchased, the Bastion sountrack is automatically downloaded whenever Bastion is installed. The default folder in which it can be found follows:

For PC:

  • ...\Steam\steamapps\common\bastion\Supergiant Games - Bastion Original Soundtrack\

For a Mac:

  • /Users/<user_name>/Library/Application Support/Steam/SteamApps/Common/Bastion/Supergiant Games - Bastion Original Soundtrack/

In order to be able to access the folders in which Steam is installed on OSX 10.7 (Lion) please do the following:

  1. Open Terminal
  2. Type chflags nohidden ~/Library
  3. Close Terminal

You should now see your Library available in Finder if you click on Go > Library in the menu bar while holding down the option key.


Problem with this game?

Contact Support

Problem with Steam?

Contact Steam Support
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Bastion Third-Party Game Support
Bastion Add Non-Steam Games to a Library