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Missing or scrambled text in Steam menus

My Steam application is missing text and/or the menus appear broken, how can it be fixed?

Windows system font

This problem may be due to a bad or missing Windows system font. The easiest solution is to install a known good font set. Currently Steam utilizes Arial and Arial Bold fonts.

 Installing Missing or Damaged Fonts

  1. Download the attached file by clicking the following link: SteamFonts.zip
  2. Log out of Steam entirely, and close all other programs that might be trying to use these fonts
  3. You might also have to temporarily disable "System Restore" for this to work:

    In Windows XP: Click Start > Control Panel > System > System Restore > then check Turn off System Restore

    In Windows Vista/7: Click Start > Control Panel > System > System Protection > Configure >Click on the radio button that says Turn off System Protection

  4. After downloading the zip file use a zip utility such as winzip to unzip the file(s)

    Windows has a native unzip, just right-click on the zip and "explore" and drag and drop the files into a temporary directory

Windows XP

  1. Open Control Panel and double click on Fonts
  2. Choose File and then Install New Font
  3. Finally, remember where you put the unzipped fonts and go to that directory
  4. Select the font and choose 'OK'
  5. The next time you start Steam you should be able to see all the text again

Windows Vista/7

  1. Click Start > Control Panel and click on Fonts
  2. Remember where you put the unzipped fonts and go to that directory
  3. Drag and drop the font files into the fonts directory and they should install automatically
  4. The next time you start Steam you should be able to see all the text again

 

Re-install winui.gcf

The winui.gcf may periodically get corrupted.  The main symptoms are missing text in Steam menus and the items in the My games, My media, and Tools tabs overlapping. 

  1. Exit Steam
  2. Navigate to your Steamapps folder (default location: C:\Program Files\Steam\SteamApps)
  3. Delete or rename the file winui.gcf
  4. Launch Steam and test the issue

 

Problem with Steam?

Contact Steam Support
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