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How to Report a Scammer, Hijacker or Phisher

Reporting a scammer, hijacker or phisher through their Steam Profile will always be better than submitting a Steam Support ticket containing your report. A community report includes the best information about the interaction between your accounts, and is quicker to review and act on.

To avoid scams in the future, ensure that you know the methods that a malicious user may use to attempt to scam. You can find detailed information in our Scam FAQ.

If you are scammed, phished or hijacked, please use the Report feature built into Steam:

 

  • Go to the profile of the offending user
  • Click the 'More' drop-down button located at the top right of the page
  • Choose "Report Violation"

 

 

  • Select the violation, write a short statement about your interaction with this user, and hit "Submit Report"

 


 

If you have been scammed, we recommend that you review our Scam FAQ, the Recommended Trading Practices article and our Steam Item Restoration Policy for more information.

For information on securing your Steam account, please read our Account Security Recommendations and Account Phishing FAQ.

If you have lost items due to your account being compromised, please see our Steam Item Restoration Policy article for more information.

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