Main Menu

Civilization V

Support for Sid Meier's Civilization V:

 

The community is also a great place to check out. Try these places for help from other users:

Issues and Fixes

 

Secondary Installers

If you're encountering issues with launching Civilization V, make sure everything installed correctly.

Aside from verifying your game cache and checking your connection with Steam, you may also need to manually run secondary installers required by this game.

Exit Steam entirely.

Browse to your Civilization V installation folder (Usually C:\Program files\Steam\Steamapps\common\sid meier's civilization v\)

Run the following installers:

  • ...\Steamapps\Common\sid meier's civilization v\VCRedist\vcredist_x86.exe
  • ...\Steamapps\Common\sid meier's civilization v\DirectX\DXSetup.exe

Reboot your computer and test any issues again.

If you continue to have difficulty, and you are running Windows Vista or 7, please also run the following installer (if you are using Window XP you may skip this step):

  • ...\Steamapps\Common\sid meier's civilization v\DirectX\D3D11Install.exe

Reboot once more and test the issue again. If the issue persists, contact Civilization V support.

 

DLC and Bonus Content

To access maps such as those included with the Cradle of Civilization pack:

  1. From the main menu, click "Single Player."
  2. In the Single Player menu, click "Set Up Game."
  3. At the bottom of the Set Up Game menu, click "Advanced Setup."
  4. To select the bonus map, find the "Map Type" drop-down in the upper-right corner. Map names should be similar or identical to the title of the DLC.
  5. You may either continue to set up your game in Advanced Setup, or click "Back" and return to the basic setup - your map will remain selected.

To access rulers/leaders:

  1. From the main menu, click "Single Player."
  2. In the Single Player menu, click "Set Up Game."
  3. At the top of the Set Up Game menu is information on the currently selected ruler, mouse over this area of the screen and click.
  4. Find the ruler you wish to play as and click to select that ruler.
  5. You may either continue to set up your game, go the Advanced Setup, or click "Start Game" to begin playing.

To access scenarios:

  1. From the main menu, click "Scenarios"
  2. Select the Scenario you wish to play and click "Load Scenario"

 

Digital Deluxe Edition Content

For Digital Deluxe owners the additional content can be found in the following directory:

C:\Program Files\Steam\steamapps\common\sid meier's civilization v\Assets\DLC\DLC_Deluxe

 

OS Specific Troubleshooting

If the above does not resolve the issue and you are running Windows 7 or Windows Vista, please complete the instructions in our Windows 7 and Vista Troubleshooting FAQ.

If you are running in Windows XP, take the following steps:

  1. Exit Steam.
  2. Go to the Start menu, select Run, type regedit and click OK.
  3. Navigate to the following registry key: HKEY_CURRENT_USER\SOFTWARE\VALVE
  4. Right click and select Permissions
  5. Check the Allow boxes for Admin and System for both Full control and Read.

 

Problem with this game?

Contact Support

Problem with Steam?

Contact Steam Support
Related Articles
Civilization V Retail / Digital CD Keys
Civilization V Third-Party Game Support
Civilization V Contacting 2K Support