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Favorite servers saved in-game are gone when game is started again

When I save "Favorite" servers in-game, they are gone the next time I load the game - what can I do?

Please follow the troubleshooting recommendations below to resolve the issue:

  1. Load the game
  2. Go to the Find Servers option
  3. Switch to the Favorites tab
  4. Go to the Change filters button (if this option is not available, please ensure the "Show Map List" option is unchecked first) 
  5. Select "Secure" from the Anti-Cheat drop-down menu
  6. Exit and then reload the game
  7. Go to the Find Servers option
  8. Switch to the Favorites tab
  9. Click the "Refresh" button

If you could see servers through View > servers before – you should be able to see them in the game as before.

If this method does not work at once, delete file serverbrowser.vdf and repeat the recommended troubleshooting steps outlined above once more (by default, this file may be found at C:\Program Files\Valve\Steam\config\ - otherwise, find the Steam directory you specified when installing Steam).

Note: Saving favorite servers through the Steam server browser is currently a more reliable method for storing the server information.


Problem with Steam?

Contact Steam Support