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Contacting Steam Billing and Support

How do I contact Steam Billing and Support?

Create a Support Ticket to contact Steam Support

  1. Click on the Contact Support button located on the right side of any Steam Support page to create a Steam Support account which is separate from your Steam account. Do not attempt to enter your Steam account information for the Steam Support system, as it will not work.
  2. Fill out the applicable fields, upload any necessary attachments and click "Submit Question" when finished. 



Once the question has been submitted to the system, an e-mail confirmation will be sent to the e-mail specified on your account.  If you do not receive a confirmation e-mail, please check the spam filters for this inbox. If you do not receive the e-mail, your question may not have been successfully entered in to the support system

Problem with Steam?

Contact Steam Support
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