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Steam Wallet

How do I add funds to my Steam Wallet?

Add funds via Steam:
  • Log in to your Steam account.
  • Click the [Your username]'s Account link in the upper right hand corner to be directed to your account details.
  • On the right hand side of your account details page there is a blue box that displays your current Wallet Balance.
  • Directly under the Wallet Balance, there is a link to add funds to your Steam Wallet
Add funds via Steam Wallet cards:

Various retailers sell Steam Wallet cards which contain codes that can be redeemed onto your Steam account. Please visit your local game store or retailer's gift card section to find Steam Wallet cards. Codes are also available directly from PayPal.

 

How do I view my Steam Wallet balance?

  • Log in to your Steam account.
  • The current available balance will be listed in the upper right hand corner next to [Your username]'s Account.

 

What are Steam Wallet Codes?

Steam Wallet codes work just like gift cards which can be redeemed on your account for Steam Wallet credit and used for the purchase of games, software and any other item you can purchase on Steam. You can find Steam Wallet Codes at many retail stores across the World in a variety of denominations and different currencies.

 

Note:

Funds added to the Steam wallet will be used towards the next purchase(s) to the Steam account. Once depleted, another form of payment can be used.

 

I recently added Steam Wallet funds but they have not appeared, what do I do?

In most cases, the new funds will automatically be displayed in your account. If the issue persists for more than two hours after completing your transaction, please do the following:

  • Restart the Steam Client
  • Ensure that you have logged in to the correct account that the purchase was made to.
  • If the updated amount is still incorrect, please contact Steam Support for assistance.

 

How do I redeem a Steam Wallet Code?

  1. Go to http://www.steampowered.com/wallet and sign in if you aren't already. You will need to create a Steam account if you do not already have one.
  2. Once logged into Steam, please enter your unique Wallet code that you received into the “Steam Wallet Code” field.
  3. Click "Continue" to redeem the credit onto your account. Note: If you have never used Steam Wallet credit on your account, you may be prompted to enter your current address to determine the correct currency.
  4. The value of the Steam Wallet code will be added to your account's Steam Wallet balance. The current available balance will be listed in the upper right hand corner next to [Your username]'s Account.

When in the “Review + Purchase” step during checkout click “My Steam Wallet” as a payment method. The cost of the item you purchase and the associated tax will be deducted from your wallet funds.

 

What currency will my Steam Wallet funds be in?

If you have never had a Steam Wallet balance on your Steam account, the funds will be added in the currency of the Steam store. If you have an existing Steam Wallet (regardless of the current balance), the funds will be added in your Steam Wallet's current currency.

Are there country restrictions on Steam Wallet codes?

Steam Wallet codes do not have any country restrictions and can be redeemed worldwide.

Can I redeem a Steam Wallet code that is in a different currency?

Yes, however you will be prompted to convert the value of the Steam Wallet code to the currency of your Steam Wallet as shown below. The daily currency conversion rate will be applied. Currency conversion

What if my Steam Wallet code is damaged or unreadable?

If a Steam Wallet code has been damaged or is otherwise unreadable, please contact Steam Support with a photo of the code attached to the ticket.

 

Can Steam Wallet funds be gifted, withdrawn or transferred to another Steam account?

No, wallet funds cannot be moved or withdrawn to a bank account. Once a Steam Wallet code has been redeemed on an account, the wallet funds are then tied to that account. If you would like to buy another user Steam Wallet funds, please purchase a Steam Wallet code.

 

Who do I contact for help with PayPal Wallet Codes?

If you need help with a Steam Wallet code purchased directly from PayPal, please contact PayPal Help.

 

What happens if I keep getting an invalid code error?

Sometimes it is easy to get certain letters and numbers confused. Please try the below suggestions to ensure that you are entering the correct code:

  • The number 0 (try entering the letter Q or D instead)
  • The number 1 (try entering the letter I instead)
  • The letter O (try entering the letter Q or D instead)

Check instances of the following pairs to ensure these characters are not being confused:

  • The letter B and the number 8
  • The letter G and the number 6

 

How do in-store promotions regarding Steam Wallet codes work? (Including used game trade-ins)

Any trade-in credit or other promotion offer by a retail store which modifies the value of your Steam Wallet code is handled by the retailer. If you have any questions regarding these offers or an issue with the Steam Wallet credit value received in one of these promotions, you will need to contact them directly.

Problem with Steam?

Contact Steam Support
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